AI Buyer Insights:

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Norwich City Football Club Tech Stack and Enterprise Applications

Norwich City Football Club ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Pay Payment Processing ERP n/a 2021 2021
In 2021, Norwich City Football Club implemented Google Pay on its website. Norwich City Football Club implemented Google Pay as its Payment Processing capability for website checkout and online fan transactions. The deployment concentrated on embedding Google Pay into the public web checkout, enabling mobile wallet acceptance and tokenized payment flows consistent with Payment Processing workflows. Functional configuration included the Google Pay payment button within the site checkout, client-side payment authorization and server-side token handling to enable browser based payment completion. Operational scope covered the club website e-commerce payment endpoints, with governance focused on web checkout configuration, phased testing of payment authorization flows, and ongoing ownership by the club's digital commerce and payments teams.
Norwich City Football Club HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IRIS Software Legacy IRIS CascadeHR Core HR HCM n/a 2022 2022
Payroll HCM 2022 2022
Time and Attendance HCM 2017 2017
Time Clock (Hardware) HCM 2024 2024
Norwich City Football Club AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Norwich City Football Club deployed TeamSupport SnapEngage on their website. TeamSupport SnapEngage is implemented as a Chatbots and Conversational AI solution to provide real-time web chat and automated messaging for fan and customer interactions. The deployment is delivered as a site-embedded chat widget managed through the TeamSupport SnapEngage administration console, configured for live agent sessions, automated message flows, visitor context capture, and templated responses. Functional capabilities align with Chatbots and Conversational AI patterns, including real-time agent routing, session escalation to human operators, canned responses for common queries, and visitor behavior awareness to shape conversational flows. Operational scope is the public-facing canaries.co.uk website, supporting customer service workflows such as ticketing inquiries, membership and retail questions, and matchday information requests. Governance is administered through the application console with role-based agent access, configured routing rules, and message template management to standardize fan engagement and operational response processes.
Norwich City Football Club Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Norwich City Football Club Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2019 2019
Web Content Management Content Management 2020 2020
Norwich City Football Club CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Marketing Automation CRM 2018 2018
Norwich City Football Club ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Norwich City Football Club TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Norwich City Football Club PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2019 2019
Norwich City Football Club IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Norwich City Football Club

First Name Last Name Title Function Department Email Phone
Head of HR Director HR
Assistant Catering HR Manager Manager HR
Head Of Payroll Director Finance
Finance Director Director Finance

Apps Being Evaluated by Norwich City Football Club Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norwich City Football Club IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norwich City Football Club digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Norwich City Football Club Technographics
Norwich City Football Club is a Leisure and Hospitality organization based in United Kingdom, with around 408 employees and annual revenues of $52.0 million.
Norwich City Football Club operates a diverse technology stack with applications such as Google Pay, IRIS CascadeHR and TeamSupport SnapEngage, covering areas like Payment Processing, Core HR and Chatbots and Conversational AI.
Norwich City Football Club has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, IRIS Software and TeamSupport.
Norwich City Football Club recently adopted applications including Almas Biometric Time & Attendance Reader in 2024, IRIS CascadeHR in 2022 and IRIS Cascade Payroll in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norwich City Football Club’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Norwich City Football Club’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norwich City Football Club technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.