Norwich City Football Club
Carrow Road,,
Norwich, NR1 1JE,
United Kingdom
Norwich, NR1 1JE,
United Kingdom
44 16 0372-1902
Leisure and Hospitality
Norwich City Football Club Technographics
Norwich City Football Club Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norwich City Football Club and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 408 Norwich City Football Club employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norwich City Football Club has purchased the following applications: Google Pay for Payment Processing in 2021, Humanforce Time and Attendance (formerly TimeTarget) for Time and Attendance in 2017, TeamSupport SnapEngage for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norwich City Football Club is running and its propensity to invest more and deepen its relationship with Google , Humanforce , Almas Industries or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norwich City Football Club revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norwich City Football Club intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norwich City Football Club Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Norwich City Football Club implemented Google Pay on its website. Norwich City Football Club implemented Google Pay as its Payment Processing capability for website checkout and online fan transactions.
The deployment concentrated on embedding Google Pay into the public web checkout, enabling mobile wallet acceptance and tokenized payment flows consistent with Payment Processing workflows. Functional configuration included the Google Pay payment button within the site checkout, client-side payment authorization and server-side token handling to enable browser based payment completion. Operational scope covered the club website e-commerce payment endpoints, with governance focused on web checkout configuration, phased testing of payment authorization flows, and ongoing ownership by the club's digital commerce and payments teams.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Time and Attendance (formerly TimeTarget) | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017 Norwich City Football Club implemented Humanforce Time and Attendance (formerly TimeTarget). The project delivered Humanforce Time and Attendance across approximately 2000 members of staff, spanning multiple departments and addressing core workforce administration and scheduling needs within the club.
The implementation scope focused on standard Time and Attendance functional capabilities, including time capture, shift rostering, absence recording, and role based access controls, configured to match departmental workflows. Deployment was executed under centralized project management with phased departmental rollouts and manager training to establish governance for time approvals and roster changes. The program prioritized process standardization and operational handover to HR and operations teams, resulting in successful delivery and a streamlined process across the business.
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Time Clock (Hardware) | HCM |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Norwich City Football Club deployed TeamSupport SnapEngage on their website. TeamSupport SnapEngage is implemented as a Chatbots and Conversational AI solution to provide real-time web chat and automated messaging for fan and customer interactions.
The deployment is delivered as a site-embedded chat widget managed through the TeamSupport SnapEngage administration console, configured for live agent sessions, automated message flows, visitor context capture, and templated responses. Functional capabilities align with Chatbots and Conversational AI patterns, including real-time agent routing, session escalation to human operators, canned responses for common queries, and visitor behavior awareness to shape conversational flows.
Operational scope is the public-facing canaries.co.uk website, supporting customer service workflows such as ticketing inquiries, membership and retail questions, and matchday information requests. Governance is administered through the application console with role-based agent access, configured routing rules, and message template management to standardize fan engagement and operational response processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Norwich City Football Club
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Norwich City Football Club Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norwich City Football Club IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norwich City Football Club digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Norwich City Football Club Technographics
Norwich City Football Club is a Leisure and Hospitality organization based in United Kingdom,
with around 408 employees and annual revenues of $52.0 million.
Norwich City Football Club operates a diverse technology stack with applications such as
Google Pay, Humanforce Time and Attendance (formerly TimeTarget) and TeamSupport SnapEngage,
covering areas like Payment Processing, Time and Attendance and Chatbots and Conversational AI.
Norwich City Football Club has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Humanforce and TeamSupport.
Norwich City Football Club recently adopted applications including
Almas Biometric Time & Attendance Reader in 2024, Google Pay in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norwich City Football Club’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norwich City Football Club’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norwich City Football Club technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.