Novotek
Hjdrodergatan 18,
Malm, 212 39,
Sweden
Malm, 212 39,
Sweden
46 0 40 31 69 00
Professional Services
Novotek Technographics
Novotek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Novotek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 158 Novotek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Novotek has purchased the following applications: Microsoft 365 for Collaboration in 2015, Intuit Mailchimp for Marketing Automation in 2017, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Novotek is running and its propensity to invest more and deepen its relationship with Microsoft , Intuit , MailCampaigns or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Novotek revenues, which have grown to $43.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Novotek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Novotek Tech Stack and Enterprise Applications
Novotek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Novotek implemented Microsoft 365 for Collaboration to standardize user productivity and content sharing across the organization. Novotek is a Sweden based professional services firm with about 158 employees, and Microsoft 365 is used as a primary Collaboration platform on their public website and for internal knowledge worker workflows.
The deployment of Microsoft 365 includes core Collaboration capabilities such as Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for real time communication and meetings, OneDrive for Business for personal file storage, and the Office desktop and web applications for authoring. Microsoft 365 configuration emphasizes tenant based service provisioning, mailbox and site configuration, and content collaboration patterns typical of a services firm supporting project teams and consulting delivery.
Operational coverage is centered on Sweden based corporate functions including professional services delivery, sales enablement, and marketing, with Microsoft 365 identity and access managed through Azure Active Directory as part of central user management. The use of Microsoft 365 on their website indicates public facing touch points such as corporate email routing and contact forms that align with the tenant domain and mail routing configuration.
Governance efforts focus on tenant level policy, information architecture for SharePoint sites, Teams lifecycle controls, and user provisioning workflows to enforce access and retention standards. Microsoft 365 serves as the backbone Collaboration platform for Novotek, shaping collaboration workflows, document management, and corporate communications without reference to any specific prior system.
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Novotek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Novotek implemented Intuit Mailchimp to address Marketing Automation needs tied to its public website. The company uses Intuit Mailchimp on its website to host email signup forms and to manage outbound campaign communications for customer and prospect engagement.
Configuration and operational use of Intuit Mailchimp centers on campaign management, contact list segmentation, automated email workflows, template management, and embedded web forms, reflecting standard Marketing Automation capabilities. Operational ownership is aligned with Novoteks marketing and communications function, with governance focused on centralized template assets, sender domain control and subscription preference handling to maintain consistency across web-driven lead capture and email outreach.
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Marketing Automation | CRM |
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2020 | 2020 |
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Novotek ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Novotek implemented Atlassian Jira Service Desk as a customer-facing support portal on their website. Novotek uses Atlassian Jira Service Desk for IT Service Management to manage customer support intake and internal service requests tied to its professional services operations.
The deployment is centered on the web portal embedded in Novotek's site, providing self-service request submission and visible ticket tracking for external customers and internal users. Configuration emphasizes core IT Service Management capabilities including request management, incident tracking, service catalog functionality and SLA-aware queuing to standardize routing, escalation and fulfillment workflows. Operational coverage focuses on IT and support teams, with the public portal surfacing customer requests directly into Atlassian Jira Service Desk queues to enable triage, tracking and resolution within Novotek's existing support processes.
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Novotek PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Novotek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Novotek
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Novotek Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Novotek IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Novotek digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Novotek Technographics
Novotek is a Professional Services organization based in Sweden,
with around 158 employees and annual revenues of $43.0 million.
Novotek operates a diverse technology stack with applications such as
Microsoft 365, Intuit Mailchimp and Atlassian Jira Service Desk,
covering areas like Collaboration, Marketing Automation and IT Service Management.
Novotek has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Intuit and Atlassian.
Novotek recently adopted applications including
Atlassian Jira Service Desk in 2021, Twilio Sendgrid in 2021 and OVHcloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Novotek’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Novotek’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Novotek technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.