Novotel Sydney Manly Pacific
55 N Steyne,
Manly, 2095, NSW,
Australia
Manly, 2095, NSW,
Australia
61 2 9977 7666
Leisure and Hospitality
Novotel Sydney Manly Pacific Technographics
Novotel Sydney Manly Pacific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Novotel Sydney Manly Pacific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Novotel Sydney Manly Pacific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Novotel Sydney Manly Pacific has purchased the following applications: Stripe Payments for Payment Processing in 2019, Humanforce Time and Attendance (formerly TimeTarget) for Time and Attendance in 2016, ResDiary for Reservation and Booking Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Novotel Sydney Manly Pacific is running and its propensity to invest more and deepen its relationship with Stripe , Humanforce , ResDiary or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Novotel Sydney Manly Pacific revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Novotel Sydney Manly Pacific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Novotel Sydney Manly Pacific Tech Stack and Enterprise Applications
Novotel Sydney Manly Pacific ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019 Novotel Sydney Manly Pacific implemented Stripe Payments as its online Payment Processing solution. The implementation places Stripe Payments on the hotel public website to handle card acceptance and web based transaction flows for online bookings and checkout.
Configuration emphasized secure card capture and tokenization, using Stripe Payments to tokenize card data and to route authorization and capture workflows through the site checkout. Functional capabilities configured align with typical Payment Processing requirements, including card acceptance, tokenized payment methods, hosted checkout integration and server side charge capture and settlement.
Integrations are centered on the property website payment flow at https://www.novotelmanlypacific.com.au, linking web reservations with the Stripe Payments processing layer. Operational coverage includes online reservations and the web checkout channel, with downstream reconciliation inputs expected for finance and billing processes.
Governance activities focused on operationalizing payment acceptance and settlement, establishing refund and chargeback handling procedures, and defining staff responsibilities for payment reconciliation and compliance with card network controls. The deployment is described as a website embedded implementation of Stripe Payments supporting core reservations and billing functions within the hotel environment.
|
Novotel Sydney Manly Pacific HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Time and Attendance (formerly TimeTarget) | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016, Novotel Sydney Manly Pacific implemented Humanforce Time and Attendance (formerly TimeTarget) to manage hourly workforce timekeeping and scheduling for its Food and Beverage operations, aligning the property with a Time and Attendance platform for operational control. The deployment focused on outlet-level staffing needs and day to day supervision of front of house colleagues, embedding the application into routine opening and closing procedures and reservation allocations.
The implementation configured core Time and Attendance capabilities including roster creation, clock in and clock out time capture, timesheet consolidation and shift allocation workflows to support service staff and supervisors. Configuration also encompassed exception handling for missed punches, break management and shift assignment logic used during daily briefings and when reallocating sections of the outlet to staff.
Operational staff used Humanforce Time and Attendance alongside existing tools such as Purchase Plus for ordering utensils and cashiering activities, with the application serving as the authoritative record for staff attendance and roster assignments during shifts. The operational scope covered all colleagues engaged in the F and B outlet, with supervisors relying on the system to ensure reservations and staff allocations were adhered to across service periods.
Governance and process adjustments centered on supervisors who integrated the Time and Attendance system into daily management routines, using roster outputs to assign side duties, manage section allocations and enforce opening and closing checklists. The system underpinned daily briefings and supervisor follow up on attendance exceptions, enabling consistent enforcement of outlet operating standards.
|
Novotel Sydney Manly Pacific ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResDiary | Legacy | ResDiary | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Novotel Sydney Manly Pacific deployed ResDiary as its Reservation and Booking Management application. ResDiary is embedded on the hotel website to capture real time online reservations and to present availability and booking options to guests.
The implementation emphasizes web hosted booking intake, reservation calendar management, guest profile capture, and confirmation workflows consistent with Reservation and Booking Management capabilities. Configuration is aligned to a single property operation, with central administration by the property management team and day to day use by front desk and food and beverage staff to manage covers and service slots.
Operational scope is the Manly Pacific property in Australia, where the ResDiary deployment drives guest facing booking flows on the website and serves as the authoritative reservation record for on premise services. Governance is managed at the property level using ResDiary administration tools to control availability rules, booking windows, and user access, and staff workflows are structured around the system reservation lifecycle for booking, modification, and cancellation.
|
Novotel Sydney Manly Pacific Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Novotel Sydney Manly Pacific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
Novotel Sydney Manly Pacific Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2016 | 2016 |
|
Novotel Sydney Manly Pacific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Novotel Sydney Manly Pacific
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
General Manager | Manager | Finance | |
|
|
|
Talent & Culture Manager | Manager | HR | |
|
Apps Being Evaluated by Novotel Sydney Manly Pacific Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Novotel Sydney Manly Pacific IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Novotel Sydney Manly Pacific digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Novotel Sydney Manly Pacific Technographics
Novotel Sydney Manly Pacific is a Leisure and Hospitality organization based in Australia,
with around 100 employees and annual revenues of $10.0 million.
Novotel Sydney Manly Pacific operates a diverse technology stack with applications such as
Stripe Payments, Humanforce Time and Attendance (formerly TimeTarget) and ResDiary,
covering areas like Payment Processing, Time and Attendance and Reservation and Booking Management.
Novotel Sydney Manly Pacific has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Humanforce and ResDiary.
Novotel Sydney Manly Pacific recently adopted applications including
Twilio Segment in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Novotel Sydney Manly Pacific’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Novotel Sydney Manly Pacific’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Novotel Sydney Manly Pacific technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.