Bangkok, 10210,
Thailand
National Telecom (NTPLC) Technographics
National Telecom (NTPLC) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Telecom (NTPLC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11201 National Telecom (NTPLC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Telecom (NTPLC) has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2021, Aarenet anConnect for PBX, VoiP and Phone Systems in 2024, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Telecom (NTPLC) is running and its propensity to invest more and deepen its relationship with Rocket.chat , Aarenet , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Telecom (NTPLC) revenues, which have grown to $2.66 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Telecom (NTPLC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Telecom (NTPLC) Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aarenet | Legacy | Aarenet anConnect | PBX, VoiP and Phone Systems | Collaboration | n/a | 2024 | 2026 |
In 2024, National Telecom (NTPLC) engaged Aarenet to deliver Aarenet anConnect as part of an awarded NTS softswitch project aimed at provisioning a resilient, scalable carrier-class softswitch. The deployment is framed as a carrier Class4-5 softswitch engagement in the core voice network and aligns with PBX, VoiP and Phone Systems functional objectives for operator-grade voice routing and service delivery.
The implementation centers on core softswitch capabilities typical of PBX, VoiP and Phone Systems, including call session control, signaling and SIP-based routing, interconnect mediation, and Class 4 and Class 5 call handling logic. Aarenet anConnect is positioned in the engagement to provide carrier-class session control and routing functions, with configuration focused on high availability and scale in the voice core.
Operational integration emphasizes carrier interconnects and SIP trunking to extend National Telecoms business services across Thailand, and the project scope covers core voice network orchestration and service provisioning workflows. Service activation and operations are expected to be tied to operator OSS and BSS interfaces for lifecycle management, reflecting common deployment patterns for carrier softswitch projects within the PBX, VoiP and Phone Systems category.
Governance for the project targets carrier-grade resilience and scalable operations, with network operations and service delivery teams in scope for runbook and SLA alignment. The stated business objectives are to expand NTs business services and improve service delivery in Thailand, outcomes that the Aarenet anConnect softswitch implementation is intended to enable.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
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|
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Web Content Management | Content Management |
|
2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2023 | 2023 |
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IT Decision Makers and Key Stakeholders at National Telecom (NTPLC)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Telecom (NTPLC) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||