New York, 10001, NY,
United States
NYC Bike Share Technographics
NYC Bike Share Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NYC Bike Share and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 NYC Bike Share employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NYC Bike Share has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, FareHarbor for Reservation and Booking Management in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NYC Bike Share is running and its propensity to invest more and deepen its relationship with Oracle , FareHarbor , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NYC Bike Share revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NYC Bike Share intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NYC Bike Share Tech Stack and Enterprise Applications
NYC Bike Share ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, NYC Bike Share implemented Oracle NetSuite ERP to move financial operations off Intuit Quickbooks Enterprise and introduce enterprise accounting structure. The deployment targeted ERP Financial capabilities to formalize accounting operations at a development stage organization, with leadership accountable for statutory and contractual reporting functions.
Oracle NetSuite ERP was configured to support core financial modules including general ledger, accounts payable, accounts receivable, billing and consolidated financial reporting, aligning the system to statutory reporting requirements and contract reporting workflows. Configuration work emphasized chart of accounts design, period close orchestration and role based access to enforce segregation of duties.
The implementation centralized finance and accounting business functions across NYC Bike Share, providing a single system of record for transactional accounting and statutory deliverables. Governance activities included establishing month end close processes, a periodic reporting cadence and documentation of accounting policies inside the ERP to support contractual reporting obligations.
The project narrative documents a migration from Intuit Quickbooks Enterprise to Oracle NetSuite ERP within a 200 employee transportation organization, where the primary operational scope was all financial accounting operations and statutory, contractual reporting. The implementation concentrated on replacing desktop and spreadsheet based workflows with structured ERP Financial processes and controls.
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NYC Bike Share ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FareHarbor | Legacy | FareHarbor | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, NYC Bike Share implemented FareHarbor as its Reservation and Booking Management application. FareHarbor is embedded on the public website https://www.citibikenyc.com/ to handle customer-facing reservations and online booking flows for bike rentals and related services.
The deployment centers on an embedded FareHarbor booking widget and hosted booking pages that provide standard Reservation and Booking Management capabilities, including real-time availability, inventory controls, calendar-based scheduling, booking records, and customer communications. Operational scope emphasizes online sales and customer service intake through the public website, with operations teams using FareHarbor for reservation management, fulfillment coordination at stations, and reporting to support day-to-day booking governance.
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NYC Bike Share Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, NYC Bike Share deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provided company-wide email, shared drive, calendar, and collaborative document editing across NYC Bike Share's 200 employees, and Google Workspace (Formerly Google G-Suite) is surfaced on the public website for administrative and communication workflows.
The implementation centered on standard Google Workspace functional modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, and the Admin console, supporting operations, customer service, and administrative business functions. Identity and access controls were implemented through the Google Workspace admin model and group-based access controls to align with organizational roles, and the environment underpins both internal collaboration and external facing communications tied to the website.
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Collaboration | Collaboration |
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2017 | 2017 |
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NYC Bike Share Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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NYC Bike Share CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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NYC Bike Share TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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NYC Bike Share PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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NYC Bike Share IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at NYC Bike Share
Apps Being Evaluated by NYC Bike Share Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||