Oakland Veterinary Referral Services
1400 S Telegraph Rd,
Bloomfield Twp, 48302, MI,
United States
Bloomfield Twp, 48302, MI,
United States
1 248-334-6877
Healthcare
Oakland Veterinary Referral Services Technographics
Oakland Veterinary Referral Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oakland Veterinary Referral Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Oakland Veterinary Referral Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oakland Veterinary Referral Services has purchased the following applications: AIGenesis for Medical Practice Management in 2015, ReviewTrackers Reputation Management for Customer Experience in 2020, Lumen Black Lotus Labs for Web Application Firewalls (WAF), DDoS Protection in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oakland Veterinary Referral Services is running and its propensity to invest more and deepen its relationship with Animal Intelligence Software , ReviewTrackers , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oakland Veterinary Referral Services revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oakland Veterinary Referral Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oakland Veterinary Referral Services Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Animal Intelligence Software | Legacy | AIGenesis | Medical Practice Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Oakland Veterinary Referral Services implemented AIGenesis in the Practice Management category to centralize clinical communication and referral workflows. AIGenesis Practice Management supports the core business function of referral and discharge documentation between referring veterinarians and specialty clinicians, and it is positioned to streamline clinician-authored correspondence within the hospital workflow.
The deployment emphasized AI-powered letter generation and clinician workstation authoring, enabling doctors to create discharge and referral letters directly from their workstations. Functional capabilities implemented include automated referral letter composition, discharge documentation generation, and template-driven clinician correspondence, which together reduce manual document preparation within clinical workflows.
Operational coverage focused on specialists and the referral coordination process, embedding AIGenesis into clinician workstations and the referring veterinarian communication loop. The implementation impacted clinical teams and referral coordinators by shifting letter creation into the Practice Management application and consolidating referral communications into a single workflow.
Governance centered on clinical adoption and workflow reconfiguration, with rollout executed to specialty doctors who use the system to produce referral and discharge letters. Project inputs state that AIGenesis promotes rapid communication between the referring veterinarian and specialists, allowing doctors to create essential letters directly, and users reported that no other software in their environment provides the same capability as AI.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReviewTrackers | Legacy | ReviewTrackers Reputation Management | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Oakland Veterinary Referral Services deployed ReviewTrackers Reputation Management on their website to centralize review monitoring and response. ReviewTrackers Reputation Management serves as the Customer Experience solution for client feedback capture and online reputation activities at Oakland Veterinary Referral Services.
The implementation is a cloud SaaS deployment embedded on the practice website, providing a dashboard for staff access and a website-embedded review capture flow. Core capabilities configured include review aggregation and monitoring, automated review solicitation workflows, response management with role based assignment, and reporting and sentiment analytics typical of reputation management platforms. The full application name ReviewTrackers Reputation Management is used to unify public reviews and internal response tracking under a single operational interface.
Operational coverage centers on client services and marketing functions within the 150 person veterinary practice in the United States, with workflows established for daily monitoring and assigned responder roles. Governance includes standardized response templates, escalation routing for serious client issues, and routine reporting to practice management to inform service recovery and communications. This configuration positions ReviewTrackers Reputation Management to act as Oakland Veterinary Referral Services Customer Experience system for managing online reviews and coordinating cross functional response processes.
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Marketing Automation | CRM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Black Lotus Labs | Web Application Firewalls (WAF), DDoS Protection | CyberSecurity | n/a | 2021 | 2021 |
In 2021, Oakland Veterinary Referral Services implemented Lumen Black Lotus Labs to protect its public-facing website, deploying capabilities from the Web Application Firewalls (WAF),DDoS Protection category. The deployment focused on applying network edge and application layer defenses to the ovrs.com estate, with the Lumen Black Lotus Labs application serving as the primary control point for incoming HTTP and HTTPS traffic inspection.
Configuration centered on standard Web Application Firewalls capabilities and distributed denial of service mitigation, including rule sets for common OWASP class protections, automated anomaly detection for volumetric and protocol based attacks, and bot and abuse mitigation workflows. Lumen Black Lotus Labs was instrumented to capture request telemetry and security logs for event correlation, and rule tuning and signatures were applied to reduce false positives against veterinary appointment and clinical content flows.
Operationally the implementation covers the public website and associated web services, with protections enforced at the Lumen edge to filter and scrub malicious traffic before it reaches OVRS infrastructure. Monitoring and alerting from Lumen Black Lotus Labs were integrated into the internal IT and web operations workflow to surface incidents and enable rule adjustments, preserving availability of patient and client facing online services.
Governance for the deployment emphasized ongoing rule management, incident response playbooks and change control for WAF policies, ensuring that Lumen Black Lotus Labs configurations are reviewed and updated as application behavior changes. The configuration approach aligns the vendor delivered Web Application Firewalls (WAF),DDoS Protection capabilities with OVRS operational processes for security event handling and web operations management.
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IT Decision Makers and Key Stakeholders at Oakland Veterinary Referral Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Oakland Veterinary Referral Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oakland Veterinary Referral Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oakland Veterinary Referral Services digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Oakland Veterinary Referral Services Technographics
Oakland Veterinary Referral Services is a Healthcare organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
Oakland Veterinary Referral Services operates a diverse technology stack with applications such as
AIGenesis, ReviewTrackers Reputation Management and Lumen Black Lotus Labs,
covering areas like Medical Practice Management, Customer Experience and Web Application Firewalls (WAF), DDoS Protection.
Oakland Veterinary Referral Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Animal Intelligence Software, ReviewTrackers and Lumen Technologies.
Oakland Veterinary Referral Services recently adopted applications including
Lumen Black Lotus Labs in 2021, ReviewTrackers Reputation Management in 2020 and Intuit Mailchimp in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oakland Veterinary Referral Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oakland Veterinary Referral Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oakland Veterinary Referral Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.