Oaknorth Bank
57 Broadwick Street,
London, W1F 9QS,
United Kingdom
London, W1F 9QS,
United Kingdom
44 33 0380-1181
Banking and Financial Services
Oaknorth Bank Technographics
Oaknorth Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oaknorth Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 62 Oaknorth Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oaknorth Bank has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2021, Dreamdata Revenue Analytics for Analytics and BI in 2024, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oaknorth Bank is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Dreamdata , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oaknorth Bank revenues, which have grown to $52.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oaknorth Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oaknorth Bank Tech Stack and Enterprise Applications
Oaknorth Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Oaknorth Bank deployed LiveChat as a website-embedded chat solution classified under Chatbots and Conversational AI. The implementation embeds the LiveChat widget on Oaknorth Bank public web pages to capture real-time inquiries and initiate conversational support flows. The deployment emphasizes customer engagement on digital channels and front line inquiry capture.
Configuration focused on typical LiveChat modules, including the chat widget, canned responses and transcript logging, proactive chat invitations and agent queueing. The setup leverages conversation tagging and canned workflows to standardize response handling and to escalate complex inquiries to specialist teams. LiveChat also provides session metadata and chat history to support consistent agent responses.
Operational coverage centers on the bank website and the customer service function, with digital experience teams and support agents consuming LiveChat interactions during normal support operations. Governance includes agent access controls, conversation retention practices and scripted response templates to maintain compliance and tone, implemented within the LiveChat environment. Oaknorth Bank LiveChat Chatbots and Conversational AI implementation aligns the application to web customer engagement and support workflows.
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Oaknorth Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dreamdata | Legacy | Dreamdata Revenue Analytics | Analytics and BI | Analytics and BI | n/a | 2024 | 2024 |
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Oaknorth Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Oaknorth Bank deployed Zoom to deliver Audio Video and Web Conferencing capability directly on its public website. The Zoom implementation exposes an embedded web client and join flows to enable browser based audio and video meetings, allowing site visitors to initiate or join live sessions without installing native clients.
The deployment emphasizes core Audio Video and Web Conferencing modules such as real time audio, video, meeting orchestration, and webinar style broadcast features delivered via the website. Governance and operational setup center on in site session access and join orchestration, positioning Oaknorth Bank Zoom to support customer engagement and remote meeting workflows from the corporate site.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Oaknorth Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Oaknorth Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Oaknorth Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Oaknorth Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Oaknorth Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Oaknorth Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Oaknorth Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Oaknorth Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Oaknorth Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oaknorth Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oaknorth Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Oaknorth Bank Technographics
Oaknorth Bank is a Banking and Financial Services organization based in United Kingdom,
with around 62 employees and annual revenues of $52.1 million.
Oaknorth Bank operates a diverse technology stack with applications such as
LiveChat, Dreamdata Revenue Analytics and Zoom,
covering areas like Chatbots and Conversational AI, Analytics and BI and Audio Video and Web Conferencing.
Oaknorth Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Dreamdata and Zoom Video Communications.
Oaknorth Bank recently adopted applications including
Slack Connect in 2022, PathFactory Intelligent Content Platform in 2022 and Hubspot CRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oaknorth Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oaknorth Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oaknorth Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.