Ocado
Buildings One & Two, Trident Place, Mosquito Way,
Hatfield, AL10 9UL,
United Kingdom
Hatfield, AL10 9UL,
United Kingdom
44 34 5656-1234
Consumer Packaged Goods
Ocado Technographics
Ocado Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ocado and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12800 Ocado employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ocado has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2002, JobandTalent Recruitment for Recruiting in 2020, Ocado Smart Platform for Retail Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ocado is running and its propensity to invest more and deepen its relationship with Oracle , JobandTalent , Codility or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ocado revenues, which have grown to $1.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ocado intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ocado Tech Stack and Enterprise Applications
Ocado ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2002 | 2002 |
In 2002, Ocado implemented Oracle E-Business Suite. The deployment uses Oracle Financials 11.5.8 on Solaris and includes implementation of Workflow Mailer. Ocado provisioned Oracle E-Business Suite as an ERP Financial platform to centralize corporate finance processing across its United Kingdom operations.
Configuration emphasized core Oracle Financials modules including General Ledger, Accounts Payable, and Accounts Receivable, leveraging the 11.5.8 release for ledger management, invoicing, and period close automation. Workflow Mailer was implemented to automate approval routing, notification delivery, and exception escalation inside the Oracle workflow engine. The implementation reflects standard ERP Financial functional workflows such as invoice lifecycle, payment runs, and financial period controls.
Operational ownership was placed with finance and accounting teams to embed control points into month end close and procure to pay processes. The Solaris-hosted architecture indicates a centralized application and database tier separation consistent with Oracle Financials 11.5.8 best practices, supporting server-based transaction processing and batch financial jobs. Source Contact Apps Run The World.
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ERP Financial | ERP |
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2020 | 2021 |
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Ocado HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobandTalent | Legacy | JobandTalent Recruitment | Recruiting | HCM | n/a | 2020 | 2020 |
Ocado implemented JobandTalent Recruitment in 2020 to source temporary warehouse and e-commerce fulfilment staff in the United Kingdom, aligning contingent hiring with frontline operations and HR activities. The deployment used JobandTalent Recruitment as a Recruiting platform focused on on-demand staffing for fulfilment centers and customer facing e commerce logistics, with operational coverage concentrated in Ocado’s UK warehouse network.
Configuration and modules implemented centered on candidate matching, compliance verification, and payroll management, reflecting Jobandtalent’s client listings and platform capabilities. The implementation included workforce pooling and shift matching workflows to support short term assignments, and procedural automation for vetting and pay processing that integrates into recruiting and HR operational flows.
Operational governance emphasized joint ownership between Ocado operations and HR teams to coordinate sourcing, scheduling, and compliance for temporary staff. Jobandtalent reports outcomes across clients including higher fulfilment rates and lower attrition, and those outcome claims informed Ocado’s use case for temporary fulfilment staffing on the JobandTalent Recruitment Recruiting platform.
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Video Interviewing | HCM |
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2021 | 2022 |
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Ocado ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ocado Group | Legacy | Ocado Smart Platform | Retail Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Ocado implemented Ocado Smart Platform in the Retail Management category as a managed end to end offering to enable online grocery operations for third party retailers. Ocado Smart Platform was positioned to replicate Ocado Group proprietary software and physical fulfilment asset capabilities for partners internationally, providing a backbone for retailers to launch or scale online grocery services with limited capital investment.
Ocado Smart Platform includes Shop components, comprising the e commerce website and mobile applications tailored to retailer requirements, plus back end systems for content management and the algorithms for personalized customer recommendations. The platform also delivers fulfilment software modules to operate warehouse and picking activities together with Ocado proprietary physical equipment that is modular and scalable, and which is installed, serviced and maintained by Ocado personnel.
The Ocado Smart Platform supplies last mile operational software to plan delivery routes and support multiple delivery methods including home delivery, pick up and courier, matching the delivery options used by Ocado in the United Kingdom. The platform is offered as a managed service that harnesses partners local retailing skills, enabling the Ocado Smart Platform to be deployed in retailer buildings and operated alongside partner operations across international markets.
Governance and commercial structure are embedded in the service model, Ocado provides ongoing software updates aligned to its internal development programme and maintains the fulfilment assets under service agreements. Contract terms are described as flexible with low entry cost, ongoing fees linked to installed capacity and no minimum term, delivering the stated advantages of faster, more flexible and lower risk entry to online grocery retailing while preserving operational control for retailer partners.
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Ocado AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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Ocado Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Ocado Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Ocado eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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Ocado CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2000 | 2000 |
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Ocado ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Ocado Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2015 | 2015 |
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Ocado TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Ocado IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Ocado CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Ocado
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ocado Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ocado IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ocado digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ocado Technographics
Ocado is a Consumer Packaged Goods organization based in United Kingdom,
with around 12800 employees and annual revenues of $1.46 billion.
Ocado operates a diverse technology stack with applications such as
Oracle E-Business Suite, JobandTalent Recruitment and Ocado Smart Platform,
covering areas like ERP Financial, Recruiting and Retail Management.
Ocado has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, JobandTalent and Ocado Group.
Ocado recently adopted applications including
Codility CodeLive in 2021, DocuSign eSignature in 2021 and JobandTalent Business Retention in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ocado’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ocado’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ocado technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.