Kuala Lumpur, 50100,
Malaysia
OCBC Bank Malaysia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by OCBC Bank Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 OCBC Bank Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OCBC Bank Malaysia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Oracle E-Business Suite HRMS for Core HR in 2018, Silverlake Symmetri Core Banking for Core Banking in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OCBC Bank Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , Silverlake Axis , OpenText or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OCBC Bank Malaysia revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OCBC Bank Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2018 | 2018 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Silverlake Axis | Legacy | Silverlake Symmetri Core Banking | Core Banking | ERP Services and Operations | Encora Technologies | 2021 | 2021 |
In 2021, OCBC Bank Malaysia implemented Silverlake Symmetri Core Banking as its Core Banking platform. The Silverlake Symmetri Core Banking engagement involved Encora Technologies and established on-premises operational capacity in Cyberjaya to support the bank’s Malaysia operations and a 4,000 employee organization.
The technical architecture centers on an AS400 subsystem that drives online channel handler methods and batch job execution, with application code and maintenance performed in RPG/LE and CL/LE. Job orchestration and scheduling are managed via Control-M, secure file transfers use Connect Direct, and batch workflows are structured around Job Description, Job Queue, Data Queue and Message Queue constructs.
Implementation signals show explicit integration points with Silverlake Integrated Banking System SIBS and Silverlake Integrated Card System SICS to support card processing and transactional banking functions, with configuration for handler-based online processing and synchronous and asynchronous batch settlement. Operational support requirements emphasize 18 by 7 rotational staffing, with 9 hour shifts 6:30am to 3:30pm or 2:30pm to 11:30pm and two days off, based in Cyberjaya, and expectations for cross-border collaboration.
Governance focused on runbook-driven queue management, job scheduling discipline and AS400 operational procedures, with application engineers tasked to maintain handler and batch job configurations and provide incident-level application services. Business functions impacted include online channel servicing, card processing, and core transaction processing within OCBC Bank Malaysia.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Web Content Management | Content Management |
|
2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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CRM | CRM |
|
2013 | 2013 |
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Digital Advertising Platform | CRM |
|
2015 | 2015 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Asset and Wealth Management | Investment Management |
|
2015 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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