Ocean City, 21842-3235, MD,
United States
Ocean City Convention and Visitors Bureau Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ocean City Convention and Visitors Bureau and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Ocean City Convention and Visitors Bureau employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ocean City Convention and Visitors Bureau has purchased the following applications: ClearRisk for Insurance Claims Management in 2020, Zoho Mail for Collaboration in 2021, Google Tag Manager for Tag Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ocean City Convention and Visitors Bureau is running and its propensity to invest more and deepen its relationship with ClearRisk , Zoho Corp. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ocean City Convention and Visitors Bureau revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ocean City Convention and Visitors Bureau intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearRisk | Legacy | ClearRisk | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Ocean City Convention and Visitors Bureau implemented ClearRisk as its Insurance Claims Management platform to centralize municipal claims intake and risk oversight. The deployment used ClearRisk's cloud based claims and risk management platform and established ClearRisk as the primary application for lifecycle tracking of municipal claims.
The implementation emphasized Claims Management and data migration services, including configuration of structured claims intake workflows, centralized claim records, and reporting and analytics for case status and recovery tracking. ClearRisk was configured to support document capture, adjudication tracking, and custom reporting aligned with Insurance Claims Management functional terminology.
Operational scope was municipal and focused on Town of Ocean City operations in the United States, with primary users in municipal risk and claims administration and coordination across departments responsible for public safety and finance. Data migration services were executed to transfer historical claims records and to establish reporting baselines.
Governance changes formalized centralized intake processes and consolidated reporting to support a culture shift in safety, and the case study reported an increase of $144,000 in annual recoveries. ClearRisk functions as the central Insurance Claims Management application to operationalize claims handling, reporting, and recovery workflows for the municipality.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
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