Romford, RM1 3AE,
United Kingdom
Ocean Holidays Technographics
Ocean Holidays Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ocean Holidays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 145 Ocean Holidays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ocean Holidays has purchased the following applications: Microsoft 365 for Collaboration in 2018, Coveo Qubit CommerceAI for Personalization and Product Recommendations in 2017, Infinity Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ocean Holidays is running and its propensity to invest more and deepen its relationship with Microsoft , Coveo , Infinity Tracking or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ocean Holidays revenues, which have grown to $74.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ocean Holidays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ocean Holidays Tech Stack and Enterprise Applications
Ocean Holidays Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Ocean Holidays deployed Microsoft 365 as its Collaboration platform. Public site metadata indicates Microsoft 365 is actively referenced on the Ocean Holidays website, confirming vendor tenancy and public-facing service linkage for the United Kingdom based professional services firm. The implementation targets the firmwide user base of 145 employees and supports corporate operations across sales, reservations, and customer service functions.
The Microsoft 365 deployment at Ocean Holidays would typically include mailbox and calendaring services, real time communication and meeting capabilities, and cloud file services, reflecting core Collaboration capabilities such as Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business. Tenant level administration and identity management are expected to be managed through Microsoft 365 administrative controls and directory integration, providing centralized policy configuration, access governance, and data classification workflows. Configuration focus appears to be on document collaboration and internal communications, aligning Collaboration tooling with the companys operational processes rather than on external platform integrations.
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Ocean Holidays eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Qubit CommerceAI | Personalization and Product Recommendations | eCommerce | n/a | 2017 | 2017 |
In 2017, Ocean Holidays implemented Coveo Qubit CommerceAI. The deployment is focused on their public website ocean-florida.co.uk to deliver personalization and product recommendations, and is categorized as Personalization and Product Recommendations. Coveo Qubit CommerceAI is configured to power recommendation engine capabilities and page level personalization across the customer journey for holiday products.
Configuration and runtime architecture center on client side recommendation widgets and event instrumentation that feed behavioral and session signals into the Coveo Qubit CommerceAI models, enabling campaign based merchandising and targeted content delivery. Operational scope covers ecommerce merchandising, digital marketing, and site analytics teams at Ocean Holidays, who operate campaign management, segmentation, and A/B testing workflows for product placements and promotional content. Governance emphasizes model tuning and campaign scheduling by marketing and merchandising stakeholders, with deployment managed on the public web storefront.
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Ocean Holidays CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinity Tracking | Legacy | Infinity Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, Ocean Holidays implemented Infinity Call Tracking on their website. The deployment used Infinity Call Tracking, a Call Tracking and Recording solution, to instrument inbound phone conversions on ocean-florida.co.uk for the United Kingdom based professional services firm Ocean Holidays, which has 145 employees.
The implementation was delivered through website instrumentation, deploying tracking scripts and dynamic number insertion to attribute web sessions to phone calls. Functional capabilities configured included call recording, call attribution by campaign and landing page, and real time call analytics to support campaign performance monitoring. Configuration emphasized session to call linkage and call tagging to preserve attribution fidelity across digital touch points.
Operational scope focused on website lead capture and inbound sales and customer service calls, impacting marketing and sales workflows that rely on phone leads. Governance centered on centralized management of number pools, call recording policy alignment, and attribution rule configuration within Infinity Call Tracking to ensure consistent reporting across channels.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Ocean Holidays ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Ocean Holidays IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ocean Holidays
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ocean Holidays Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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