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Ocean Key Resort & Spa
Location
0 Duval St,
Key West, 33040, FL,
United States
Website
https://www.oceankey.com/
Phone
1 305-809-8072
Artw industry
Leisure and Hospitality
Employee
Revenue

Ocean Key Resort & Spa Technographics

Ocean Key Resort & Spa Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ocean Key Resort & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49 Ocean Key Resort & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ocean Key Resort & Spa has purchased the following applications: Actabl ALICE Suite for Hospitality ERP in 2024, Microsoft 365 for Collaboration in 2015, Emplifi Social Marketing Cloud for Social Media Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ocean Key Resort & Spa is running and its propensity to invest more and deepen its relationship with Actabl , Oracle , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ocean Key Resort & Spa revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ocean Key Resort & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ocean Key Resort & Spa Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Actabl Legacy Actabl ALICE Suite Hospitality ERP ERP Services and Operations n/a 2024 2024
In 2024 Ocean Key Resort & Spa implemented Actabl ALICE Suite as its Hospitality ERP, initiating an on-site property deployment at the Key West, Florida resort. The deployment centralized property management and guest service workflows under the Actabl ALICE Suite platform to support front desk and back-of-house operations. Actabl ALICE Suite was configured to handle reservations-adjacent front desk processes, check-ins and check-outs, guest request tracking, and task routing for service fulfillment. Configuration emphasized workflow-driven task assignment, status tracking, and guest service orchestration to coordinate front desk agents, bellman and valet attendants, housekeeping, engineering, concierge, facilities, human resources, and food and beverage teams. Operational use was focused on the single Key West property with on-site staff using the Actabl ALICE Suite to track and fulfill guest requests while prior operational tooling included InforHMS for reservations and arrival/departure processing. The implementation reflected Hospitality ERP operational terminology such as property management workflows, guest service orchestration, and cross-department task routing, aligning desk-level workflows with back-of-house response processes. Governance and rollout were executed with on-site training for front desk agent trainees and bellman and valet attendants between Jan 2025 and Jun 2025, embedding standard operating procedures for arrival and departure handling and guest request fulfillment. Departmental ownership within the Actabl ALICE Suite was used to enforce task accountability and to coordinate service delivery across the resort.
Point Of Sale ERP Services and Operations 2014 2014
Real Estate Property Management ERP Services and Operations 2019 2019
Reservation and Booking Management ERP Services and Operations 2014 2014
Reservation and Booking Management ERP Services and Operations 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Emplifi Legacy Emplifi Social Marketing Cloud Social Media Management CRM n/a 2019 2019
Tag Management CRM 2013 2013
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Ocean Key Resort & Spa
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Ocean Key Resort & Spa Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ocean Key Resort & Spa Technographics

Ocean Key Resort & Spa is a Leisure and Hospitality organization based in United States, with around 49 employees and annual revenues of $8.0 million.

Ocean Key Resort & Spa operates a diverse technology stack with applications such as Actabl ALICE Suite, Microsoft 365 and Emplifi Social Marketing Cloud, covering areas like Hospitality ERP, Collaboration and Social Media Management.

Ocean Key Resort & Spa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Actabl, Microsoft and Emplifi.

Ocean Key Resort & Spa recently adopted applications including Actabl ALICE Suite in 2024, PCI Booking in 2024 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ocean Key Resort & Spa’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ocean Key Resort & Spa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ocean Key Resort & Spa technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.