El Segundo, 90245, CA,
United States
OceanX, LLC Technographics
OceanX, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OceanX, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 OceanX, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OceanX, LLC has purchased the following applications: Microsoft 365 for Collaboration in 2016, Zoominfo Platform for Account Based Marketing in 2022, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OceanX, LLC is running and its propensity to invest more and deepen its relationship with Microsoft , Zoominfo , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OceanX, LLC revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OceanX, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OceanX, LLC Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, OceanX, LLC implemented Microsoft 365 to centralize Collaboration capabilities across the company. The deployment targeted company-wide use across its professional services operations and corporate functions in the United States, covering roughly 500 employees.
The implementation focused on core Microsoft 365 services, including Exchange Online for hosted email, SharePoint Online for intranet and document libraries, OneDrive for user file sync, Microsoft Teams for real time chat and meetings, and the Office desktop and web productivity apps. Configuration work emphasized tenant-level settings, information architecture for document libraries, shared mailboxes and group based access controls to support consulting engagement workflows.
No external system integrations are specified in source data, so the scope centers on cloud native Collaboration capabilities within Microsoft 365. Operational coverage included collaboration and corporate communications workflows, secure file sharing, and centralized email, intended to support both delivery teams and administrative departments.
Governance elements aligned with the Collaboration category included tenant administration, identity and access controls, retention and compliance settings, and end user training and rollout planning. Microsoft 365 is referenced by name to indicate the application platform used for Collaboration across OceanX, LLC.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022, OceanX, LLC implemented Zoominfo Platform to support Account Based Marketing initiatives. The Zoominfo Platform was provisioned as a cloud SaaS capability and instrumented on OceanX's website to capture firmographic signals, identify target accounts, and enrich inbound contact records at source. The deployment supports demand generation and account based campaigns for the US professional services organization with approximately 500 employees.
Configuration emphasizes contact enrichment, intent signal consumption, and account identification, reflecting standard functional modules associated with Account Based Marketing. OceanX aligned ownership to marketing and revenue operations and instituted data governance controls for contact quality and suppression, while embedding Zoominfo Platform into website touchpoints to enable real time enrichment and account prioritization. The implementation feeds operational marketing and sales outreach workflows and centralizes account intelligence for ABM segmentation and campaign orchestration.
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Call Center | CRM |
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2016 | 2017 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, OceanX, LLC implemented Atlassian Jira Service Desk as its IT Service Management platform. Atlassian Jira Service Desk is deployed as a web facing service portal on the OceanX website to capture customer requests while centralizing internal IT tickets and service workflows. The configuration emphasizes standard IT Service Management capabilities including incident management, service request fulfillment, a service catalog, SLA enforcement, a knowledge base, and automation of routine ticket routing and escalations.
The architecture uses the Atlassian Jira Service Desk instance to route requests to IT and customer support teams, configure role based access, and define request types with assignment rules and lifecycle states. Governance focuses on catalog governance, SLA policies, and ticket lifecycle workflows to align service ownership and operational process definitions across the organization. OceanX, LLC Atlassian Jira Service Desk IT Service Management supports both external customer facing inquiry handling and internal service operations.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at OceanX, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by OceanX, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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