Octopus Energy Ltd.
6th Floor, 33 Holborn,
London, EC1N 2HT,
United Kingdom
London, EC1N 2HT,
United Kingdom
44 800 316 2067
Utilities
Octopus Energy Ltd. Technographics
Octopus Energy Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Octopus Energy Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Octopus Energy Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Octopus Energy Ltd. has purchased the following applications: Oracle OBIEE for Analytics and BI in 2018, Zoom for Audio Video and Web Conferencing in 2021, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Octopus Energy Ltd. is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Octopus Energy Ltd. revenues, which have grown to $596.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Octopus Energy Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Octopus Energy Ltd. Tech Stack and Enterprise Applications
Octopus Energy Ltd. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Octopus Energy Ltd. deployed Oracle OBIEE to develop and deliver Ad-Hoc and BAU reports, establishing a formal Analytics and BI capability to improve visibility into business position while meeting defined SLAs. The implementation centered on Oracle OBIEE as the front end, with Oracle SQL used for report development and data retrieval, creating a repeatable reporting pipeline for operational and commercial stakeholders at the UK-based utilities firm with roughly 500 employees.
Reporting and configuration work focused on ad-hoc analysis and routine BAU report production, using Oracle OBIEE features such as a shared semantic layer, parameterized prompts, dashboard composition, and scheduled report distribution. Developers produced Oracle SQL reports and OBIEE analyses to support self-serve queries and curated dashboards, aligning report design to SLA windows for delivery and refresh cadence.
Integrations were limited to the Oracle SQL query layer feeding Oracle OBIEE, with data modeling and the OBIEE repository used to standardize metrics and business logic. Operational coverage included commercial performance reporting and analytics for finance and operations teams, with OBIEE serving as the central Analytics and BI interface for cross-functional consumption.
Governance emphasized BAU report lifecycle management and SLA-driven delivery, instituting change control for ad-hoc requests and formal ownership of recurrent reports. The stated outcome was clearer business position awareness and adherence to SLAs through continued delivery of Oracle SQL based reports and Oracle OBIEE analyses.
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Octopus Energy Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Octopus Energy Ltd. implemented Zoom and is using Zoom on their website to provide web-accessible meetings and customer-facing video sessions. The deployment uses Zoom Video Communications' Audio Video and Web Conferencing capabilities to expose meeting join flows directly from public web pages and support live remote interactions with customers.
Zoom is configured to deliver standard Audio Video and Web Conferencing functionality including live video meetings, audio conferencing, screen sharing, and web-based join flows. The implementation surfaces embedded meeting access and link-based entry points on the site, aligning web embedding patterns with enterprise meeting and attendee workflows.
The implementation supports external customer engagement and internal collaboration across Octopus Energy Ltd.'s United Kingdom operations, affecting customer service and sales interactions that occur through the corporate website. Governance is organized around web-based meeting access and centralized meeting controls to standardize customer join experiences and internal moderation of web sessions.
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Octopus Energy Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Octopus Energy Ltd. deployed Hotjar as a Customer Experience application on its public website. The Hotjar implementation instruments web pages to capture session recordings, heatmaps, conversion funnels, and embedded feedback widgets, providing qualitative behavioral data consistent with Customer Experience analytics and user research workflows.
The deployment scope is limited to the corporate website at https://www.octopus.energy/co-op/ and is used to surface UX friction and direct customer signals for product management, UX design, and customer experience teams. Operational governance centers on site instrumentation and data capture policies tied to the website, and Hotjar is positioned to supplement quantitative analytics by supplying session replay and heatmap context for digital customer journey analysis.
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Octopus Energy Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Octopus Energy Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Octopus Energy Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Octopus Energy Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Octopus Energy Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Octopus Energy Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Octopus Energy Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Octopus Energy Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Octopus Energy Ltd. Technographics
Octopus Energy Ltd. is a Utilities organization based in United Kingdom,
with around 500 employees and annual revenues of $596.0 million.
Octopus Energy Ltd. operates a diverse technology stack with applications such as
Oracle OBIEE, Zoom and Hotjar,
covering areas like Analytics and BI, Audio Video and Web Conferencing and Customer Experience.
Octopus Energy Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zoom Video Communications and Contentsquare.
Octopus Energy Ltd. recently adopted applications including
Zoom in 2021, Microsoft Azure Cloud Services in 2021 and Mimecast Email Security in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Octopus Energy Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Octopus Energy Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Octopus Energy Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.