Sydney, 2027, NSW,
Australia
OctopusPro Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by OctopusPro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 OctopusPro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OctopusPro has purchased the following applications: OctopusPro for Field Service Management in 2017, Tidio Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OctopusPro is running and its propensity to invest more and deepen its relationship with OctopusPro , Tidio , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OctopusPro revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OctopusPro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OctopusPro | Legacy | OctopusPro | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, OctopusPro implemented OctopusPro, a Field Service Management application, on its website. The deployment centralized customer booking and job orchestration through a web-integrated instance of OctopusPro accessible to customers and staff, with category-aligned capabilities such as scheduling, dispatch, and mobile technician access. Implementation scope focused on supporting OctopusPro's Australia-based professional services operations and web-driven customer acquisition.
Configuration emphasized core Field Service Management modules including online booking and calendars, job management, quoting and invoicing, and a client-facing portal, with workflow rules to route jobs to field personnel. Integrations were centered on the public website where OctopusPro runs booking flows and customer interactions, and operational coverage touched scheduling, field operations, customer service, and billing functions. Governance concentrated on centralized process orchestration and operational controls within the OctopusPro application rather than external system integration.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
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|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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