Ofgem
10 South Colonnade Canary Wharf,
London, E14 4PU,
United Kingdom
London, E14 4PU,
United Kingdom
44 20 7901 7295
Government
Ofgem Technographics
Ofgem Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ofgem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 816 Ofgem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ofgem has purchased the following applications: Infor SunSystems for ERP Financial in 2017, MHR iTrent Payroll for Payroll in 2010, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ofgem is running and its propensity to invest more and deepen its relationship with Infor , MHR (formerly MidlandHR) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ofgem revenues, which have grown to $105.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ofgem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ofgem Tech Stack and Enterprise Applications
Ofgem ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2010 |
In 2017, Ofgem implemented Infor SunSystems as its ERP Financial application to centralize finance and payroll journal processing. The Infor SunSystems deployment was configured to manage core general ledger posting, journal and adjustment workflows, and payroll journal interfaces required by finance and payroll teams. The rollout emphasized operational journal controls and scheduled posting windows to align payroll cycles with the accounting close.
Operational scope covered the finance and payroll departments, with process changes to ensure timely creation, approval, and posting of salary journals. Ofgem turned around salary journals for posting to the SUN accounting system within agreed time limits, demonstrating SLA-driven journal processing and time-bound posting governance. Configuration focused on journal approval routing, cut-off controls, and audit trail capability inside Infor SunSystems to support consistent month-end processing and compliance with financial control requirements.
|
Ofgem HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent Payroll | Payroll | HCM | n/a | 2010 | 2010 |
In 2010, Ofgem implemented MHR iTrent Payroll to centralize payroll processing for its UK workforce of approximately 816 employees. The central payroll team led and performed payroll input to MHR iTrent Payroll, handling pay element entry, tax and national insurance calculations, and pay run preparation. This deployment positioned MHR iTrent Payroll as the primary system for payroll administration and statutory payroll processing at Ofgem.
Configuration focused on core Payroll capabilities, including employee pay records, input interfaces for earnings and deductions, validation checks, and payslip generation using MHR iTrent Payroll. Operational governance rested with the in-house payroll function, which maintained verification workflows, cycle scheduling, and audit controls during payroll input and run processing. The implementation emphasized disciplined payroll input and operational ownership rather than external partner led delivery.
|
Ofgem Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Ofgem implemented Microsoft 365 as its Collaboration platform and public source references show Microsoft 365 assets are used on the Ofgem website. The deployment is consistent with a cloud hosted Microsoft 365 tenant delivering software as a service Collaboration capabilities rather than an on premise application install. Microsoft 365 is presented as the primary collaboration layer for messaging, meetings, and document management on public facing web properties.
Microsoft 365 provides core Collaboration modules such as Exchange Online for messaging, Microsoft Teams for meetings and real time collaboration, SharePoint Online for document libraries and web content, and OneDrive for personal file storage, which align with the observed website usage. Governance and operational controls are expected to follow tenant administration patterns including role based admin assignments, information governance and access controls to manage content published to the website and internal collaboration spaces.
|
Ofgem Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Ofgem CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Ofgem ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Ofgem PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Ofgem IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Ofgem
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
Head of IT Operations | Director | IT | |
|
|
|
Finance Officer | Manager | Finance | |
|
|
|
Head of HR Business Partnering | Director | HR | |
|
|
|
Payroll and Pensions Manager | Manager | HR | |
|
|
|
Strategic HR Business Partner | Manager | HR | |
|
|
|
People Centre Manager | Manager | HR | |
|
Apps Being Evaluated by Ofgem Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ofgem IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ofgem digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ofgem Technographics
Ofgem is a Government organization based in United Kingdom,
with around 816 employees and annual revenues of $105.0 million.
Ofgem operates a diverse technology stack with applications such as
Infor SunSystems, MHR iTrent Payroll and Microsoft 365,
covering areas like ERP Financial, Payroll and Collaboration.
Ofgem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, MHR (formerly MidlandHR) and Microsoft.
Ofgem recently adopted applications including
Platform.sh in 2021, Fastly in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ofgem’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ofgem’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ofgem technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.