Ombudsman Educational Services
1585 North Milwaukee Ave., Suite 2,
Libertyville, 60048, IL,
United States
Libertyville, 60048, IL,
United States
1 800-833-9235
Education
Ombudsman Educational Services Technographics
Ombudsman Educational Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ombudsman Educational Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Ombudsman Educational Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ombudsman Educational Services has purchased the following applications: Microsoft 365 for Collaboration in 2019, CallRail Call Tracking for Call Tracking and Recording in 2016, SolarWinds Pingdom RUM for Application Performance Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ombudsman Educational Services is running and its propensity to invest more and deepen its relationship with Microsoft , CallRail , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ombudsman Educational Services revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ombudsman Educational Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ombudsman Educational Services Tech Stack and Enterprise Applications
Ombudsman Educational Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Ombudsman Educational Services deployed Microsoft 365 to consolidate enterprise Collaboration capabilities. Microsoft 365 is used on their website and operates as a cloud-hosted tenant supporting core business functions such as corporate email, document collaboration, and team communication across the United States operations.
The implementation leverages standard Microsoft 365 modules including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, OneDrive for Business for user file storage, and Office applications for productivity. Governance was organized through a centralized tenant administration model with access controls and content management policies to standardize workflows for administrative and academic support teams, and the configuration emphasized cloud-native SaaS architecture with centralized configuration management to support Collaboration across the organization.
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Ombudsman Educational Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2016 | 2016 |
In 2016, Ombudsman Educational Services implemented CallRail Call Tracking, deploying Call Tracking and Recording capabilities on its public website. The initial deployment emphasized capturing inbound call attribution from web sessions and campaign touch points to support marketing and enrollment channels.
The CallRail Call Tracking implementation was configured with per page and per campaign tracking numbers and session level attribution, and included call recording and analytics modules for granular inbound call visibility. Configuration emphasized dynamic number insertion, call tagging and timestamped recordings to align inbound calls with online lead sources.
Operational use covered marketing, admissions and enrollment call teams who used CallRail Call Tracking data to qualify leads and prioritize follow up, with call recordings and tag metadata used for agent coaching and lead validation. The application was embedded on the corporate website and instrumented to persist caller identifiers and session attribution across visits.
Governance established role based access to recordings and a standardized tagging taxonomy for campaign attribution to ensure consistent reporting and compliance with recording policies. Ongoing administration focused on maintaining tracking number pools and updating attribution rules as marketing campaigns evolved.
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ombudsman Educational Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solarwinds | Legacy | SolarWinds Pingdom RUM | Application Performance Management | ITSM | n/a | 2014 | 2014 |
In 2014, Ombudsman Educational Services deployed SolarWinds Pingdom RUM as an Application Performance Management solution to instrument and monitor its public website. The deployment places SolarWinds Pingdom RUM directly in the site frontend to capture real user monitoring traces and browser performance metrics alongside synthetic uptime checks.
SolarWinds Pingdom RUM was configured to collect session-level timing data, resource timing, and page load metrics, and to run synthetic availability and transaction checks appropriate for a web-facing education services site. The implementation emphasizes real user monitoring and synthetic monitoring capabilities common to Application Performance Management, with dashboards surfaced for web operations and digital experience teams to analyze page performance and error patterns.
Operational coverage centers on the corporate website, with monitoring data used by IT operations, web development, and digital engagement teams to prioritize fixes and investigate incidents. The rollout included standard monitoring governance, with role-based dashboard access and alerting workflows to escalate web performance issues to the appropriate teams.
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Ombudsman Educational Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2014 | 2015 |
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Ombudsman Educational Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Ombudsman Educational Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ombudsman Educational Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ombudsman Educational Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ombudsman Educational Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ombudsman Educational Services Technographics
Ombudsman Educational Services is a Education organization based in United States,
with around 3000 employees and annual revenues of $200.0 million.
Ombudsman Educational Services operates a diverse technology stack with applications such as
Microsoft 365, CallRail Call Tracking and SolarWinds Pingdom RUM,
covering areas like Collaboration, Call Tracking and Recording and Application Performance Management.
Ombudsman Educational Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, CallRail and Solarwinds.
Ombudsman Educational Services recently adopted applications including
Salesforce Sales Cloud in 2021, Google Cloud Platform (GCP) in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ombudsman Educational Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ombudsman Educational Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ombudsman Educational Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.