Magnolia, 77354-4416, TX,
United States
Omega Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Omega Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Omega Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Omega Solutions has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Microsoft 365 for Collaboration in 2020, Livehelper for Customer Support in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omega Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omega Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omega Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2003 | 2003 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Livehelper | Legacy | Livehelper | Customer Support | CRM | n/a | 2012 | 2012 | In 2012, Omega Solutions deployed Livehelper on its website for Customer Support, embedding the Livehelper chat to handle customer inquiries directly through their public site. The implementation centered on web-embedded real-time messaging combined with asynchronous ticket capture to support inbound customer interactions for a small communications firm. Configuration emphasized core Customer Support capabilities, including a browser-based agent console, chat widget customization, canned responses, and lightweight ticket management workflows appropriate for a 15-employee organization. Administrative setup focused on user account provisioning, access controls, and routing rules to align agent responsibilities with business functions including customer service and front-line inquiry handling. | |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Remote Monitoring and Management | ITSM |
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2016 | 2016 |
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