Friesland, 8938 BA,
Netherlands
Omrin Technographics
Omrin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Omrin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Omrin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Omrin has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, Exact Synergy for Document Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omrin is running and its propensity to invest more and deepen its relationship with HubSpot , ReadSpeaker Holding , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omrin revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omrin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Omrin Tech Stack and Enterprise Applications
Omrin AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Omrin implemented Hubspot Live Chat on its corporate website. The deployment uses Hubspot Live Chat in the Chatbots and Conversational AI category to handle website-based customer engagement and inbound inquiries, positioning the application as the primary web channel for real-time customer interactions. The implementation is delivered as a cloud-hosted chat widget embedded in Omrin's site with client-side JavaScript delivering the chat experience to visitors.
Functional capabilities configured include a live chat widget, a centralized chat inbox for agent handling, configurable welcome messages and canned responses, and transcript capture for follow-up and handoff to service teams. Operational scope targets Omrin's customer service and digital channels teams within the Netherlands, with centralized administration of chat flows, response templates, access controls for chat agents, and scheduling of service hours to align chat availability with existing support workflows.
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Natural Language Processing | AI-Powered Application |
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2020 | 2020 |
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Omrin Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Omrin implemented Microsoft 365 for Collaboration across its 300-employee organization in the Netherlands. The deployment established a cloud-hosted Microsoft 365 tenant with centralized administration and user provisioning, consolidating productivity and collaboration services under Microsoft for enterprise email, meetings, and document collaboration.
Configuration leveraged core Collaboration modules including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint Online and OneDrive for document libraries and file synchronization, and the Office desktop and web applications. Microsoft 365 is referenced on Omrin's public website, and the implementation's operational coverage emphasizes IT administration, internal communications, HR, and knowledge management, with governance centered on tenant-level administration, identity management, and SharePoint site provisioning workflows.
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Omrin Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Synergy | Document Management | Content Management | n/a | 2015 | 2015 |
In 2015, Omrin implemented Exact Synergy as its Document Management solution. The implementation centralized document storage and workflow orchestration to support core business functions across the organization, including operations, finance, and HR.
Exact Synergy was configured to deliver document capture and indexing, version control, metadata-driven search, automated approval workflows, retention tagging, and audit trails consistent with Document Management capabilities. Configuration emphasized role based access control and records classification to govern document lifecycles and ensure traceability.
Operational rollout focused on embedding document centric procedures into day to day processes, with standardized workflow templates and a centralized taxonomy to reduce ad hoc filing and streamline approvals. Governance measures included administrative controls for user provisioning, segregation of duties in approval flows, and stewardship responsibilities assigned to departmental owners during the phased rollout across Omrin's departments.
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Omrin eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Information Management | eCommerce |
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2021 | 2021 |
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Omrin SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transportation Management | SCM |
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2019 | 2019 |
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Omrin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Omrin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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IT Decision Makers and Key Stakeholders at Omrin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Omrin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||