AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Omrin Tech Stack and Enterprise Applications

Omrin AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Omrin implemented Hubspot Live Chat on its corporate website. The deployment uses Hubspot Live Chat in the Chatbots and Conversational AI category to handle website-based customer engagement and inbound inquiries, positioning the application as the primary web channel for real-time customer interactions. The implementation is delivered as a cloud-hosted chat widget embedded in Omrin's site with client-side JavaScript delivering the chat experience to visitors. Functional capabilities configured include a live chat widget, a centralized chat inbox for agent handling, configurable welcome messages and canned responses, and transcript capture for follow-up and handoff to service teams. Operational scope targets Omrin's customer service and digital channels teams within the Netherlands, with centralized administration of chat flows, response templates, access controls for chat agents, and scheduling of service hours to align chat availability with existing support workflows.
Natural Language Processing AI-Powered Application 2020 2020
Omrin Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Omrin implemented Microsoft 365 for Collaboration across its 300-employee organization in the Netherlands. The deployment established a cloud-hosted Microsoft 365 tenant with centralized administration and user provisioning, consolidating productivity and collaboration services under Microsoft for enterprise email, meetings, and document collaboration. Configuration leveraged core Collaboration modules including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint Online and OneDrive for document libraries and file synchronization, and the Office desktop and web applications. Microsoft 365 is referenced on Omrin's public website, and the implementation's operational coverage emphasizes IT administration, internal communications, HR, and knowledge management, with governance centered on tenant-level administration, identity management, and SharePoint site provisioning workflows.
Omrin Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exact Software Legacy Exact Synergy Document Management Content Management n/a 2015 2015
In 2015, Omrin implemented Exact Synergy as its Document Management solution. The implementation centralized document storage and workflow orchestration to support core business functions across the organization, including operations, finance, and HR. Exact Synergy was configured to deliver document capture and indexing, version control, metadata-driven search, automated approval workflows, retention tagging, and audit trails consistent with Document Management capabilities. Configuration emphasized role based access control and records classification to govern document lifecycles and ensure traceability. Operational rollout focused on embedding document centric procedures into day to day processes, with standardized workflow templates and a centralized taxonomy to reduce ad hoc filing and streamline approvals. Governance measures included administrative controls for user provisioning, segregation of duties in approval flows, and stewardship responsibilities assigned to departmental owners during the phased rollout across Omrin's departments.
Omrin eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Information Management eCommerce 2021 2021
Omrin SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transportation Management SCM 2019 2019
Omrin CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2021 2021
Omrin IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2005 2005

IT Decision Makers and Key Stakeholders at Omrin

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Omrin Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Omrin IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Omrin digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Omrin Technographics
Omrin is a Professional Services organization based in Netherlands, with around 300 employees and annual revenues of $80.0 million.
Omrin operates a diverse technology stack with applications such as Hubspot Live Chat, Microsoft 365 and Exact Synergy, covering areas like Chatbots and Conversational AI, Collaboration and Document Management.
Omrin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Microsoft and Exact Software.
Omrin recently adopted applications including Publitas in 2021, Hubspot Marketing Automation in 2021 and Hubspot Live Chat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Omrin’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Omrin’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Omrin technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.