Merseyside, L30 4TH,
United Kingdom
One Vision Housing (OVH) Technographics
One Vision Housing (OVH) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by One Vision Housing (OVH) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 One Vision Housing (OVH) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that One Vision Housing (OVH) has purchased the following applications: Infor SunSystems for ERP Financial in 2015, CodeTwo Email Signatures for Collaboration in 2021, Puzzel Customer Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems One Vision Housing (OVH) is running and its propensity to invest more and deepen its relationship with Infor , CodeTwo , Puzzel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing One Vision Housing (OVH) revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for One Vision Housing (OVH) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
One Vision Housing (OVH) Tech Stack and Enterprise Applications
One Vision Housing (OVH) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 One Vision Housing implemented Infor SunSystems as its ERP Financial core to establish a fully functional accounting system within a compressed timeline. One Vision Housing OVH is a not for profit managing almost 11,700 properties across the Sefton borough and required rapid financial controls to meet its first year end.
OVH deployed the Infor SunSystems Housing Finance solution, implemented by Castle following a competitive tender, to provide core accounting, general ledger, cash management and housing finance capabilities aligned with social housing workflows. Configuration work emphasized chart of accounts design, transaction posting rules and period close automation common to ERP Financial platforms to support rent accounting and grant management. OVH and Castle iteratively extended the system configuration as the organisation grew.
Operational coverage focused on finance and housing management functions across OVH operations in Sefton, establishing a single financial ledger to support tenant charges, rent accounting and statutory reporting. Integrations concentrated on aligning Infor SunSystems with housing operations and property management processes to ensure transactional continuity and month end reconciliation. Data governance and formalised month end workflows were instituted to support the accelerated rollout and ongoing configuration updates.
The rapid 2015 rollout met the organisation deadline and was followed by continuous development work with Castle to adapt configurations as OVH expanded. Infor SunSystems remains the ERP Financial backbone for One Vision Housing, providing centralized financial control and housing finance administration.
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One Vision Housing (OVH) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CodeTwo | Legacy | CodeTwo Email Signatures | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, One Vision Housing implemented CodeTwo Email Signatures as a Collaboration application to centralize and standardize outbound email branding. The deployment is in production for the organisation and is referenced on the One Vision Housing website, supporting corporate communications for an approximately 200 person workforce in the United Kingdom.
Configuration centered on centralized signature template management using HTML templates and dynamic placeholders, with rules-driven assignment of signatures by department and user attributes. The CodeTwo Email Signatures implementation was integrated with One Vision Housing corporate email infrastructure and with public-facing signature presentation on their website, and governance established included centralized template ownership, approval workflows for legal and brand content, and ongoing administration to enforce consistent disclaimers and contact data across communications.
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One Vision Housing (OVH) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Puzzel | Legacy | Puzzel Customer Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 One Vision Housing (OVH) implemented Puzzel Customer Service on its website. The deployment uses the Puzzel Customer Service platform to deliver Customer Support for tenant contact handling and routine housing enquiries across OVH operations in the United Kingdom.
Puzzel Customer Service is configured to provide web embedded channels and case management workflows aligned with typical customer support capabilities, including live web chat, session routing to agents, session transcript capture, and knowledge base assisted responses. Configuration emphasizes agent desktop workflows and queue management to support housing management and repairs teams rather than broad enterprise contact center telephony features.
Operational coverage centers on OVH customer service and housing operations, with the application serving front line contact handling for tenant services and maintenance requests. The implementation is oriented to integrate front end web engagement with internal case handling processes, enabling handoff from web sessions to operational teams responsible for tenancy management and service delivery.
Governance and rollout focused on centralizing tenant contact intake through the website, standardizing triage and escalation workflows, and training agents on the Puzzel Customer Service interface. The program emphasized procedural alignment between web channel intake and existing housing management processes, creating a single point of contact for tenant issues managed through the Puzzel Customer Service implementation.
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Marketing Automation | CRM |
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2019 | 2019 |
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One Vision Housing (OVH) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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One Vision Housing (OVH) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at One Vision Housing (OVH)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Procurement Analyst | Manager | Procurement |
Apps Being Evaluated by One Vision Housing (OVH) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||