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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

One World Hotel Tech Stack and Enterprise Applications

One World Hotel HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Orisoft Technology Berhad Legacy Orisoft HCM Core HR HCM n/a 2014 2018
In 2014, One World Hotel implemented Orisoft HCM, a Core HR application, to centralize personnel management for its Malaysia operation. The implementation was scoped to support HR administrative functions for an organization of roughly 200 employees in the education sector, positioning Orisoft HCM as the authoritative employee master and workforce management system. The Orisoft HCM deployment emphasized configuration of employee master data, organizational management, leave and attendance tracking, benefits administration, and employee self-service capabilities. The implementation incorporated role based access controls and HR workflow approvals, applying the Core HR data model to standardize personnel lifecycle activities and support local employment reporting requirements. Integrations were handled at the operational level with internal financial posting workflows and HR operational systems, keeping Orisoft HCM as the central source of truth for headcount and personnel attributes. Rollout and governance were executed by the internal HR team through phased onboarding, configuration-driven process standardization, and localized training to embed new HR workflows across departments.
Employee Self Service HCM 2014 2014
One World Hotel ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SABRE Legacy SABRE Synxis Guest Connect Reservation and Booking Management ERP Services and Operations n/a 2018 2018
In 2018 One World Hotel implemented SABRE Synxis Guest Connect on its website, establishing the application as the hotel’s Reservation and Booking Management solution for direct online bookings. The deployment places SABRE Synxis Guest Connect at the center of web-driven reservation capture and availability presentation for the property. Configuration focused on the web booking engine and reservation capture capabilities typical of SABRE Synxis Guest Connect, including real-time rate and availability presentation, booking flow orchestration, and automated guest profile creation. The implementation scoped these functional modules to support reservations and front office workflows, aligning online booking records with on-property reservation handling and check-in processes. Operationally the SABRE Synxis Guest Connect deployment runs on the One World Hotel public website and feeds a central reservation dataset used by reservations and front desk teams. Governance centered on centralized booking policy and rate plan controls, with workflow handoffs defined between web reservations and on-property operations to ensure consistent reservation export and update processes across the hotel in Malaysia.
One World Hotel CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019, One World Hotel implemented Hotjar to support Customer Experience on its public website. Hotjar was deployed as a client side behavior analytics layer via the Hotjar tracking snippet, instrumenting heatmaps, session recordings, conversion funnels and on site feedback surveys consistent with Hotjar capabilities. The implementation concentrated on capturing user behavior across reservation flows and customer facing pages to inform UX and conversion analysis. Operational coverage centered on digital marketing and web operations, who used Hotjar data for qualitative behavior analysis and iterative interface adjustments. The deployment used a centralized snippet installation to control data collection, combined with role based access to Hotjar reports and recordings for governance and collaboration. Hotjar provided a persistent Customer Experience telemetry layer for One World Hotel web properties, and the full application name Hotjar is present within site instrumentation.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
One World Hotel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at One World Hotel

First Name Last Name Title Function Department Email Phone
Assistant Human Resources Manager Manager HR
Assistant Human Resources Manager Manager HR
General Manager Manager Finance

Apps Being Evaluated by One World Hotel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from One World Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the One World Hotel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD One World Hotel Technographics
One World Hotel is a Education organization based in Malaysia, with around 200 employees and annual revenues of $20.0 million.
One World Hotel operates a diverse technology stack with applications such as Orisoft HCM, SABRE Synxis Guest Connect and Hotjar, covering areas like Core HR, Reservation and Booking Management and Customer Experience.
One World Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Orisoft Technology Berhad, SABRE and Contentsquare.
One World Hotel recently adopted applications including Oracle Moat in 2021, Cloudflare CDN in 2020 and Hotjar in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of One World Hotel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates One World Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete One World Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.