Watford, WD17 2RT,
United Kingdom
One YMCA UK Technographics
One YMCA UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by One YMCA UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 One YMCA UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that One YMCA UK has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems One YMCA UK is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing One YMCA UK revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for One YMCA UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
One YMCA UK Tech Stack and Enterprise Applications
One YMCA UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 One YMCA UK implemented Infor SunSystems as its core finance application, deploying Infor SunSystems to support finance operations under the ERP Financial category. The implementation was centered on the finance department and provided structured support to senior managers, while also extending functional support to the Housing Manager and the Health and Safety Manager.
Configuration and functional coverage emphasized Purchase Ledger processing, bank and credit card reconciliation, the passing of journal entries and creditors and debtors reconciliation, with explicit workflows to assist the Management Accountant in preparation of management accounts. The deployment also covered VAT filing support alongside the Financial Accountant, capital expenditure tracking and the preparation of budgeting and forecasting for senior management, reflecting standard ERP Financial module alignment for ledger, reconciliation and managerial reporting processes.
The project included implementation work on new I Docs in parallel with SunSystems, with the team assisting the system analyst on I Docs and SunSystems integration activities to enable document exchange and transaction interfacing between financial systems. Operational use remained concentrated in the finance function, with cross-functional touchpoints into housing and health and safety workflows to support accounting inputs from those areas.
Governance and operational workflow changes were focused on centralizing supplier payments and reconciliations, formalizing the month end journal posting and management accounts preparation process, and embedding responsibility for VAT submission and creditor control within the finance team. Operational roles cited in the implementation included the Management Accountant, Financial Accountant and system analyst, reflecting a finance-led rollout and ongoing stewardship of Infor SunSystems.
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One YMCA UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, One YMCA UK implemented Microsoft 365 as its primary Collaboration platform across the organization. The deployment centralized cloud-hosted productivity and collaboration services for the charity's approximately 100 staff in the United Kingdom, supporting administrative, fundraising, and program delivery functions.
The Microsoft 365 implementation deployed core Collaboration components including Exchange Online for email, Microsoft Teams for synchronous communication, SharePoint Online for intranet and content management, and OneDrive for personal file storage, aligning with standard Collaboration workflows such as document coauthoring, meeting orchestration, and centralized calendaring. Tenant configuration focused on role-based user provisioning, mailbox and site provisioning, and application-level security controls consistent with Microsoft 365 capabilities.
Their public website indicates Microsoft 365 usage, which suggests that staff access and content publishing workflows are integrated with Microsoft 365 services to support site editors and internal collaboration. Governance was organized around a centralized tenant administration model, with processes for account management and content governance to maintain operational continuity across the organization.
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One YMCA UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, One YMCA UK deployed Hotjar on its public website to capture front-end behavioral signals and on-site qualitative feedback. The Hotjar implementation supports Customer Experience workflows by instrumenting pages with the Hotjar tracking script to enable session recordings and aggregated heatmaps for UX and conversion analysis.
Configuration emphasizes Hotjar capabilities including session replay, click and scroll heatmaps, funnel analysis, and on-page surveys and feedback polls, supplying qualitative user insight to digital, marketing, and UX teams. Operational coverage is focused on the public website, with governance oriented around Hotjar account access controls and data retention settings to align captured behavioral data with internal user research and web analytics processes.
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One YMCA UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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One YMCA UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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One YMCA UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at One YMCA UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director Of Operations | Director | Finance | ||||
| CEO | CXO | Finance |
Apps Being Evaluated by One YMCA UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||