OneSource Virtual
9001 Cypress Waters Blvd.,
Dallas, 75019, TX,
United States
Dallas, 75019, TX,
United States
1 972-916-9847
Professional Services
OneSource Virtual Technographics
OneSource Virtual Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OneSource Virtual and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 OneSource Virtual employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
OneSource Virtual has purchased the following applications: Workday Financial Management for ERP Financial in 2013, Grammarly for Natural Language Processing in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OneSource Virtual is running and its propensity to invest more and deepen its relationship with Workday , Grammarly , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OneSource Virtual revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OneSource Virtual intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OneSource Virtual Tech Stack and Enterprise Applications
OneSource Virtual ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, OneSource Virtual implemented Workday Financial Management as its ERP Financial system. The project led the transition of the company's accounting function from Microsoft Great Plains to Workday Financial Management and centralized core financial processes within the accounting organization.
The Workday Financial Management deployment emphasized core ERP Financial capabilities, including a centralized general ledger, accounts payable and receivable workflows, fixed asset controls, and configurable financial reporting and period close orchestration. Implementation activities included chart of accounts redesign, role based security configuration, and automation of recurring journal entries to support standardized financial operations.
Operational scope was concentrated on the accounting department with a phased rollout and process standardization across business units. Governance was restructured to align approval workflows and financial controls with Workday Financial Management, coupled with training and documentation to drive adoption and stabilize month end procedures.
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OneSource Virtual AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Grammarly | Legacy | Grammarly | Natural Language Processing | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 OneSource Virtual implemented Grammarly Business to improve written customer support communications and expand consistent, on-brand messaging across the organization. The initial June 2023 deployment began in the United States with a pilot focused on customer support and then expanded company-wide to include HR and finance communications, reflecting OneSource Virtual Grammarly Natural Language Processing adoption across multiple business functions.
Grammarly Business was configured to provide real-time grammar and clarity suggestions, tone detection, and brand style enforcement to standardize external customer interactions and internal HR and finance correspondence. These Natural Language Processing capabilities were applied to frontline support workflows to reduce variability in written responses and were extended to HR and finance for more consistent policy and payroll communications.
Operational coverage concentrated on customer support agents first, then scaled to HR and finance teams, achieving reported adoption above 90 percent in the US deployment. Rollout followed a phased pilot then enterprise expansion pattern, enabling the company to embed Grammarly Business into standard employee writing workflows and governance for on-brand messaging.
Governance and rollout emphasized configuration of organizational style rules and user policy enforcement while training prioritized high-contact functions. The implementation delivered reported outcomes including a 27x ROI and a 3.3 percent lift in CSAT, and it produced more consistent, on-brand customer interactions as measured by OneSource Virtual.
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OneSource Virtual Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, OneSource Virtual implemented Microsoft 365 to support Collaboration across its professional services operations. The Microsoft 365 application is surfaced on their public website and serves as the primary collaboration layer referenced in their online assets.
The deployment is a cloud hosted Microsoft 365 tenant delivering core Collaboration capabilities including Exchange Online email, SharePoint Online content and intranet sites, Microsoft Teams for synchronous collaboration, OneDrive for Business file storage, and the Office desktop and web productivity applications. Architecture and configuration emphasized tenant administration, identity aligned access controls and content governance to manage document lifecycle and team collaboration workflows. Configuration focused on shared team sites, file synchronization, searchable content repositories and real time communication tools to support client collaboration, internal communications and document management business functions.
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OneSource Virtual Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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OneSource Virtual CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Interactive Voice Response (IVR) | CRM |
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2019 | 2019 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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OneSource Virtual ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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OneSource Virtual TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2021 | 2021 |
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OneSource Virtual IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2020 |
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OneSource Virtual CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at OneSource Virtual
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Customer Officer | CXO | Customer Service | |
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Senior Director of Customer Success Operations | Director | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Manager, Customer Success | Manager | Customer Service | |
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Apps Being Evaluated by OneSource Virtual Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OneSource Virtual IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OneSource Virtual digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OneSource Virtual Technographics
OneSource Virtual is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $200.0 million.
OneSource Virtual operates a diverse technology stack with applications such as
Workday Financial Management, Grammarly and Microsoft 365,
covering areas like ERP Financial, Natural Language Processing and Collaboration.
OneSource Virtual has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Grammarly and Microsoft.
OneSource Virtual recently adopted applications including
Grammarly in 2023, Hotjar in 2021 and GTreasury in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OneSource Virtual’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OneSource Virtual’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OneSource Virtual technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.