Dallas, 75019, TX,
United States
OneSource Virtual Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by OneSource Virtual and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 OneSource Virtual employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
OneSource Virtual has purchased the following applications: Workday Financial Management for ERP Financial in 2013, Grammarly for Natural Language Processing in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OneSource Virtual is running and its propensity to invest more and deepen its relationship with Workday , Grammarly , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OneSource Virtual revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OneSource Virtual intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Grammarly | Legacy | Grammarly | Natural Language Processing | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 OneSource Virtual implemented Grammarly Business to improve written customer support communications and expand consistent, on-brand messaging across the organization. The initial June 2023 deployment began in the United States with a pilot focused on customer support and then expanded company-wide to include HR and finance communications, reflecting OneSource Virtual Grammarly Natural Language Processing adoption across multiple business functions.
Grammarly Business was configured to provide real-time grammar and clarity suggestions, tone detection, and brand style enforcement to standardize external customer interactions and internal HR and finance correspondence. These Natural Language Processing capabilities were applied to frontline support workflows to reduce variability in written responses and were extended to HR and finance for more consistent policy and payroll communications.
Operational coverage concentrated on customer support agents first, then scaled to HR and finance teams, achieving reported adoption above 90 percent in the US deployment. Rollout followed a phased pilot then enterprise expansion pattern, enabling the company to embed Grammarly Business into standard employee writing workflows and governance for on-brand messaging.
Governance and rollout emphasized configuration of organizational style rules and user policy enforcement while training prioritized high-contact functions. The implementation delivered reported outcomes including a 27x ROI and a 3.3 percent lift in CSAT, and it produced more consistent, on-brand customer interactions as measured by OneSource Virtual.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Interactive Voice Response (IVR) | CRM |
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2019 | 2019 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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