Austin, 78754-4824, TX,
United States
Onetouchpoint Technographics
Onetouchpoint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Onetouchpoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Onetouchpoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Onetouchpoint has purchased the following applications: Slack Connect for Collaboration in 2022, Twilio Segment for Customer Data Platform in 2019, GoDaddy for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onetouchpoint is running and its propensity to invest more and deepen its relationship with Salesforce , Twilio , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onetouchpoint revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onetouchpoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Onetouchpoint Tech Stack and Enterprise Applications
Onetouchpoint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Onetouchpoint implemented Slack Connect as its Collaboration platform to support client and partner communication alongside internal messaging. Onetouchpoint Slack Connect Collaboration supports the company’s professional services delivery and customer engagement workflows and is surfaced on the company website to initiate external conversations with prospects and clients.
The deployment is a cloud-hosted Slack workspace configured with Slack Connect channels and standard Collaboration capabilities such as real-time messaging, file sharing, and guest access controls. Configuration emphasis for a two person firm focused on simplicity included workspace administration, channel organization for client projects, and basic notification and presence settings to streamline service coordination.
Operational coverage is company wide given the two employee headcount, with the application used for client engagement, service coordination, and day to day operations. Governance is implemented at the workspace level with admin-managed channel and guest policies, and the Slack Connect instance is directly exposed via the public website to enable external party initiation of conversations without additional on-premises infrastructure.
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Onetouchpoint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2019 | 2019 |
In 2019, Onetouchpoint implemented Twilio Segment, deploying the Customer Data Platform to instrument its public website. The implementation centralized web event collection using Customer Data Platform capabilities such as event tracking, identity resolution, and event routing to downstream marketing and analytics endpoints. Onetouchpoint Twilio Segment Customer Data Platform supports the companys marketing and analytics functions by creating a consolidated customer event stream for profile enrichment and campaign orchestration.
Deployment was executed as a site level instrumentation strategy, embedding the Twilio Segment JavaScript tracking snippet and configuring source-side event schemas on the company website. Operational scope is focused on the public site, with data capture oriented to page events, form submissions, and user identification flows appropriate for a two person professional services firm. Governance is lightweight, centered on event taxonomy and consent-aware web data capture, aligning the Customer Data Platform with marketing and analytics workflows.
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Marketing Automation | CRM |
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2019 | 2019 |
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Onetouchpoint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Onetouchpoint implemented GoDaddy as its Application Hosting and Computing Services provider for its external website. The deployment is centered on a single public-facing site hosted and served by GoDaddy, with domain provisioning and DNS management used to control site routing and availability. This configuration aligns Onetouchpoint GoDaddy Application Hosting and Computing Services with core business functions of client engagement and service marketing.
Operational management is conducted through GoDaddy's hosting control panel, enabling content publishing, hosting configuration, and certificate provisioning for secure web delivery. For a two-person professional services firm, the implementation emphasizes lightweight administration and centralized site management, with site operations and updates handled by internal staff via GoDaddy tooling. No third-party system integrations were specified in the available source documentation.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Onetouchpoint CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Onetouchpoint
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Apps Being Evaluated by Onetouchpoint Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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