OneWelcome
Soesterweg 310E,
Amersfoort, 3812 BH,
Netherlands
Amersfoort, 3812 BH,
Netherlands
31 33 445 0550
Professional Services
OneWelcome Technographics
OneWelcome Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OneWelcome and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 OneWelcome employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OneWelcome has purchased the following applications: Exact Online for ERP Financial in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OneWelcome is running and its propensity to invest more and deepen its relationship with Exact Software , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OneWelcome revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OneWelcome intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OneWelcome Tech Stack and Enterprise Applications
OneWelcome ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, OneWelcome implemented Exact Online as its ERP Financial solution. The deployment is visible on OneWelcome's website where Exact Online is used to support core accounting and financial administration for the Netherlands based professional services firm with about 100 employees. The implementation reflects a cloud SaaS delivery model consistent with Exact Online and centralizes bookkeeping and financial reporting.
Configuration centers on ERP Financial modules such as general ledger, accounts receivable, accounts payable, invoicing, bank reconciliation, and statutory reporting, aligned with professional services billing workflows. Operational coverage focuses on the finance and revenue operations functions, with governance emphasis on chart of accounts standardization, period close workflows, and role based access controls to support accounting and billing processes.
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OneWelcome AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, OneWelcome deployed Hubspot Live Chat on its website to provide real-time web engagement under the Chatbots and Conversational AI category. The deployment uses a browser-embedded chat widget configured for automated welcome messaging, live agent handoff, session transcripts, and chatflow sequencing to capture visitor context. Architectural footprint is SaaS-first, with configuration performed in the Hubspot Live Chat administrative interface and client-side embedding on marketing and support pages.
Operational coverage is focused on the corporate website and the web inquiry workflow, impacting customer engagement, sales inquiry capture, and web support coordination. Governance centers on inbox routing, agent assignment, business hours, and canned response libraries, with configuration ownership aligned to marketing and customer success teams in a company of OneWelcome's scale. The implementation emphasizes lightweight, centrally managed conversational tooling rather than on-premise components.
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OneWelcome Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, OneWelcome implemented Microsoft 365 to centralize Collaboration and productivity across the organization. The deployment reflects a cloud tenant approach, with Microsoft 365 workloads such as Exchange Online, SharePoint Online and Microsoft Teams configured to support internal communications, document collaboration and task coordination, and Microsoft 365 artifacts are present on the corporate website indicating tenant-level provisioning tied to web assets.
Operational scope for the OneWelcome Microsoft 365 Collaboration rollout focused on corporate teams in the Netherlands, with user lifecycle and access controlled through Azure Active Directory and role based access controls. Configuration activity emphasized site and mailbox provisioning, Teams channel organization and information governance patterns common to the Collaboration category, with centralized administration aligned to enterprise collaboration workflows and content governance.
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OneWelcome Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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OneWelcome CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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OneWelcome ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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OneWelcome PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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OneWelcome IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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OneWelcome CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at OneWelcome
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by OneWelcome Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OneWelcome IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OneWelcome digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD OneWelcome Technographics
OneWelcome is a Professional Services organization based in Netherlands,
with around 100 employees and annual revenues of $10.0 million.
OneWelcome operates a diverse technology stack with applications such as
Exact Online, Hubspot Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
OneWelcome has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, HubSpot and Microsoft.
OneWelcome recently adopted applications including
Hubspot Live Chat in 2022, Zoominfo Platform in 2022 and Hubspot CRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OneWelcome’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OneWelcome’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OneWelcome technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.