Lakewood, 44107, OH,
United States
Onix networking Technographics
Onix networking Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Onix networking and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Onix networking employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Onix networking has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Dropbox Business for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onix networking is running and its propensity to invest more and deepen its relationship with HubSpot , Google , Dropbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onix networking revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onix networking intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Onix networking Tech Stack and Enterprise Applications
Onix networking AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Onix networking implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category to capture and route inbound website conversations and to support sales and customer support functions.
The Hubspot Live Chat implementation centers on a site-embedded live chat widget, configured chatflows and bot-assisted routing, proactive messaging triggers, and a shared conversation inbox. Configuration work included chat scripting for qualifying visitors, canned responses for common inquiries, and session tagging to align conversations with internal workflows.
Operationally the Hubspot Live Chat instance is connected into HubSpot contact records and the platform conversation inbox, enabling handoff to Onix networking sales and support teams working on the company website channel in the United States. The deployment emphasizes tying chat transcripts to contact records and triggering internal follow up actions within HubSpot.
Governance and process changes focused on defining chat ownership, response protocols, internal escalation paths, and conversation tagging conventions to ensure inbound chats are triaged into existing sales and service workflows. Hubspot Live Chat is positioned as the front door for web inquiries, instrumented for conversational routing and record enrichment in support of Onix networking business functions.
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Onix networking Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Onix Networking implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established a cloud-hosted Google Workspace tenant to provide corporate email, calendaring, and real-time document collaboration across the organization.
Configuration centered on standard Google Workspace functional modules, including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Calendar, Google Meet, and the Google Workspace Admin Console. Administrative setup included domain management, user and group provisioning, role-based admin delegation, and configuration of sharing and access controls to support professional services workflows.
Operational coverage extends across Onix Networking's 250 employees in the United States, supporting business functions such as service delivery, sales, marketing, and internal operations. Google Workspace (Formerly Google G-Suite) is also surfaced on the corporate website for email routing and contact workflows, with governance enforced through the Admin Console and policy controls such as retention and archive configuration.
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Onix networking Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Onix Networking implemented Dropbox Business as a core component of its Enterprise Content Management strategy. Onix Networking uses Dropbox Business on their website to deliver downloadable assets and provide external client access to shared files.
The deployment leverages Dropbox Business capabilities including centralized team folders, file synchronization and version history, role based access controls, and externally shareable links to support content distribution workflows. Dropbox Business administrative features are used for user provisioning, account management, and activity auditing to align with standard Enterprise Content Management governance.
Operational coverage extends across client services, engineering, and sales teams, with IT responsible for access policy enforcement and account lifecycle management. Integration with the public website surfaces content via Dropbox Business shareable links and the implementation emphasizes centralized content hosting and controlled external distribution rather than embedding third party systems.
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Web Content Management | Content Management |
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2021 | 2021 |
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Onix networking CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Onix networking ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Onix networking PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Onix networking IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Onix networking
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Onix networking Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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