Muncie, 47305, IN,
United States
Ontario Systems Technographics
Ontario Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ontario Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Ontario Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ontario Systems has purchased the following applications: Seismic Lessonly for Learning and Development in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ontario Systems is running and its propensity to invest more and deepen its relationship with Seismic , Oracle , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ontario Systems revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ontario Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ontario Systems Tech Stack and Enterprise Applications
Ontario Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Seismic | Legacy | Seismic Lessonly | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019 Ontario Systems implemented Seismic Lessonly as its Learning and Development platform. The rollout uses Lessonly Learn content embedded on the Ontario Systems website to centralize training and publish customer facing learning resources. The implementation targeted core training workflows appropriate for a 300 person professional services firm, including new hire onboarding, product and process proficiency, and sales enablement activities.
Seismic Lessonly was configured to deliver modular lessons, structured courses, and assessments, with course authoring, version control, and learner progress tracking aligned to Learning and Development operations. The deployment followed a cloud hosted delivery model and embedded Learn pages on the public site to support both internal learners and externally accessible materials, while applying administrative controls for content assignment, automated coaching feedback, and reporting.
Operational governance established centralized content ownership within HR and product teams, delegated course creation to subject matter experts, and instituted regular review cycles for course updates and compliance content. Rollout and administration emphasized staged content curation and site based publishing, with controls for learner enrollment, access permissions, and coaching workflows that impact HR, sales, and customer success functions.
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Recruiting, Applicant Tracking System | HCM |
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2010 | 2010 |
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Ontario Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Ontario Systems deployed Drift AI Chatbot on their website to introduce conversational engagement capabilities. The deployment uses Drift AI Chatbot in the Chatbots and Conversational AI category to support customer engagement and lead qualification as part of the company website experience.
The implementation centered on embedded web chat, with Drift AI Chatbot configured for scripted conversational playbooks and AI-driven intent recognition to handle initial visitor interactions. Configuration work included routing rules to escalate qualified leads and complex inquiries to human agents, and automated pathways to capture contact information and conversation context.
Operational coverage spans digital marketing, sales development, and customer support teams, with the chat interface placed on key site entry pages to centralize visitor engagement. Governance responsibilities were assigned to marketing and web operations for ongoing conversation script updates, and the rollout followed a site-focused deployment model rather than a productized multi-channel launch.
Drift AI Chatbot is managed as an active customer-facing tool, with regular playbook maintenance and conversational content updates driven by inbound traffic patterns and business priorities. Ontario Systems Drift AI Chatbot Chatbots and Conversational AI supports website-based customer engagement and preliminary lead qualification workflows without disclosed downstream system integrations.
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Ontario Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Ontario Systems implemented Adobe Connect on their website to provide Audio Video and Web Conferencing for client-facing training, onboarding, and virtual meetings. Ontario Systems uses Adobe Connect to deliver browser-accessible sessions directly from ontariosystems.com, embedding meeting links and registration flows to streamline access for customers and partners.
Functional configuration emphasizes core Adobe Connect capabilities, including persistent virtual meeting rooms, content sharing and uploads, screen and application sharing, session recording, and attendee management. Operational scope is focused on client engagement, professional services, and training teams in the United States, with governance centered on centralized session scheduling and content ownership in customer-facing groups to standardize delivery and controls.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing, Event Management | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Ontario Systems eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Ontario Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ontario Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Ontario Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Ontario Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Ontario Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ontario Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ontario Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ontario Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||