Opera Beds
Azure House, Connaught Rd, Kingswood,
Hull, HU7 3AP,
United Kingdom
Hull, HU7 3AP,
United Kingdom
44 33 3222-8584
Consumer Packaged Goods
Opera Beds Technographics
Opera Beds Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Opera Beds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Opera Beds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Opera Beds has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Tidio Live Chat for Chatbots and Conversational AI in 2021, Shopify for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Opera Beds is running and its propensity to invest more and deepen its relationship with Oracle , Tidio , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Opera Beds revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Opera Beds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Opera Beds Tech Stack and Enterprise Applications
Opera Beds ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | Eureka Solutions | 2019 | 2019 |
In 2019 Opera Beds engaged Eureka Solutions to implement Oracle NetSuite ERP as a cloud-based ERP Financial platform. The management team selected Oracle NetSuite ERP following a series of evaluations and meetings with Eureka Solutions product specialists, seeking a single system to manage all aspects of the business and to combine ERP, CRM and financials in one cloud solution.
Implementation scope centered on consolidating core modules typical of an ERP Financial deployment, including financial management, order to cash, inventory control and CRM functionality, all configured within Oracle NetSuite ERP to provide real-time insights and reporting across the organisation. The cloud deployment model emphasized continuous updates to avoid versioning and to provide scalability for future growth.
Eureka Solutions led configuration, data migration and go live activities and provided ongoing support and governance guidance to Opera Beds management. Operational coverage included finance, sales and operations teams, centralising transactional workflows and financial close processes under a single system to improve cross functional visibility.
The engagement delivered a unified ERP Financial platform described by the team as dynamic and easy to use, with real-time reporting and a future proof architecture that is kept continuously up to date. Governance focus during rollout emphasized process standardization and ongoing vendor support from Eureka Solutions as the foundation for future development.
|
Opera Beds AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Opera Beds implemented Tidio Live Chat on its public website to handle customer conversations. Tidio Live Chat is used as a Chatbots and Conversational AI application to support customer service and online sales. The deployment leverages real-time live chat, automated conversational flows, proactive messaging, and basic lead capture aligned to product pages and checkout touchpoints.
Configuration emphasized lightweight conversational workflows appropriate for a 30-employee consumer packaged goods retailer, with chat behavior tuned to product pages. Operational ownership sits with marketing and customer support staff who manage canned responses, chat routing, and scripted escalation to human agents through the Tidio Live Chat admin console. The implementation embeds conversational automation into e-commerce customer service workflows and lead capture processes on the companys UK website.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Opera Beds eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2021 | 2021 |
Opera Beds implemented Shopify in 2021 to power its public website storefront and centralize online merchandising. The Shopify implementation functions as the primary eCommerce platform for product catalog management, storefront rendering, cart and checkout workflows, and order capture for the company’s consumer mattress and bedding sales. Shopify is used to host product pages and manage pricing and promotional content for the UK direct to consumer channel.
Operational scope is concentrated on eCommerce business functions including merchandising, online sales, order management and fulfillment coordination within a 30 person organization. Governance has been consolidated into the Shopify admin with marketing and operations teams executing catalog updates, pricing changes and order processing through the application. The implementation is surfaced directly on the Opera Beds website using Shopify as the storefront and checkout layer, providing a single operational platform for online orders and customer transactions.
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
Opera Beds CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Opera Beds IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Opera Beds CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Opera Beds
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Business Development Manager | Manager | Sales | |
|
|
|
Account Manager | Manager | Sales | |
|
Apps Being Evaluated by Opera Beds Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Opera Beds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Opera Beds digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Opera Beds Technographics
Opera Beds is a Consumer Packaged Goods organization based in United Kingdom,
with around 30 employees and annual revenues of $5.0 million.
Opera Beds operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Tidio Live Chat and Shopify,
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Opera Beds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Tidio and Shopify.
Opera Beds recently adopted applications including
Tidio Live Chat in 2021, LiveChat in 2021 and Shopify in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Opera Beds’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Opera Beds’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Opera Beds technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.