Operation HOPE
191 Peachtree Street NE, Suite 3840,
Atlanta, 30303, GA,
United States
Atlanta, 30303, GA,
United States
1 888-388-4673
Non Profit
Operation HOPE Technographics
Operation HOPE Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Operation HOPE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Operation HOPE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Operation HOPE has purchased the following applications: Sage Intacct for ERP Financial in 2020, Sterling Background Check for BackGround Screening in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Operation HOPE is running and its propensity to invest more and deepen its relationship with Sage , Sterling Talent Solutions , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Operation HOPE revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Operation HOPE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Operation HOPE Tech Stack and Enterprise Applications
Operation HOPE ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 100 (formerly MAS 90 & MAS 200) | Sage Intacct | ERP Financial | ERP | AcctTwo Shared Services | 2020 | 2020 |
In 2021, Operation Hope and Company implemented Sage Intacct. The deployment aligns with the ERP Financial category and targets central finance operations for the 550 employee nonprofit based in the United States. The installation follows a cloud SaaS model consistent with Sage Intacct usage patterns, centralizing transaction processing and financial reporting in a hosted environment.
Configuration emphasis was placed on core financial modules, including general ledger, accounts payable, accounts receivable, and consolidated reporting, with nonprofit-oriented fund accounting and dimensional reporting layered to support program and grant tracking. Sage Intacct was configured to deliver financial dashboards and standard reporting structures, enabling month end close workflows and role based access control for finance and accounting teams. The implementation reflects category aligned automation across journal processing, intercompany transactions, and financial consolidation.
Sage Intacct is surfaced on their website, indicating public facing or portal integration points that expose financial reports or dashboards to stakeholders. Operational coverage is primarily the finance and accounting functions, with centralized chart of accounts and standardized close procedures introduced during rollout. Governance changes included formalized user roles and approval workflows to support internal controls and compliance requirements.
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Operation HOPE HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017 Operation Hope and Company implemented Sterling Background Check as its BackGround Screening solution, centralizing pre-employment and volunteer screening workflows. The deployment targeted the nonprofit's HR and volunteer management functions to standardize identity and eligibility checks and to support candidate onboarding processes. Sterling Background Check was positioned as the primary BackGround Screening application for Operation Hope and Company to manage screening requests and case adjudication.
The implementation configured Sterling Background Check to operate standard category-aligned modules including identity verification, criminal records screening, and employment and education verifications, with automated ordering and results handling built into screening workflows. Configuration emphasized role-based access for HR and volunteer coordinators and templated screening packages for different candidate types, enabling consistent case creation and decision tracking. The solution was used to instrument screening lifecycle tasks such as candidate consent capture, status updates, and results delivery within existing operational procedures.
Governance focused on embedding consistent screening policies into operational processes, defining approval gates and documentation requirements for HR and volunteer services. Data privacy and compliance controls were applied to screening records and result retention, aligning day-to-day screening operations with nonprofit program needs. Operation Hope and Company used Sterling Background Check to centralize BackGround Screening activity and to provide an auditable screening workflow for recruiting and volunteer onboarding.
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Operation HOPE Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Operation Hope and Company deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to support internal communications and document workflows. The implementation is publicly referenced on the organization website.
The Google Workspace implementation uses the cloud SaaS model and centers on Collaboration capabilities such as Gmail, Google Drive, Google Docs, Sheets, Calendar and Meet, managed through the Google Admin console. Core configuration elements included organization domain management, shared drive architecture, mailbox routing and role based access controls aligned to departmental needs.
Operational scope covered staff across communications, fundraising, program operations, finance and administrative teams, with IT administration responsible for provisioning and policy enforcement. Governance relied on Google Workspace administrative controls for identity and access, user lifecycle management and retention settings to standardize collaboration and document management processes.
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Collaboration | Collaboration |
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2016 | 2016 |
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Operation HOPE CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Operation HOPE PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Operation HOPE PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Operation HOPE IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Operation HOPE
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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Talent Acquisition Recruiter | Manager | HR | |
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Human Resources Director | Director | HR | |
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Human Resources Recruiter | CXO | HR | |
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President and Chief Financial Officer | CXO | Finance | |
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SVP of Finance & Accounting | VP | Finance | |
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SVP Of Information Technology at Operation Hope | VP | IT | |
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Director of Operations | Director | Operations | |
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Apps Being Evaluated by Operation HOPE Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Operation HOPE IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Operation HOPE digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Operation HOPE Technographics
Operation HOPE is a Non Profit organization based in United States,
with around 550 employees and annual revenues of $50.0 million.
Operation HOPE operates a diverse technology stack with applications such as
Sage Intacct, Sterling Background Check and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, BackGround Screening and Collaboration.
Operation HOPE has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Sterling Talent Solutions and Google.
Operation HOPE recently adopted applications including
Google Cloud Platform (GCP) in 2022, FullStory in 2021 and Marigold Emma Email in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Operation HOPE’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Operation HOPE’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Operation HOPE technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.