Glen Mills, 19342, PA,
United States
Operation Warm Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Operation Warm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Operation Warm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Operation Warm has purchased the following applications: Intuit Mailchimp for Marketing Automation in 2017, Saasteps Saaspay for Payment Processing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Operation Warm is running and its propensity to invest more and deepen its relationship with Intuit , Saasteps or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Operation Warm revenues, which have grown to $69.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Operation Warm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Saasteps | Legacy | Saasteps Saaspay | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 | In 2018 Operation Warm implemented Saasteps Saaspay to enable donor and partner checkout flows. Saasteps Saaspay is deployed in a Payment Processing role to support cart style checkout inside a self service portal. The implementation leveraged Saasteps Venue as a Salesforce native eCommerce layer to present a shopping cart customer portal and to orchestrate order and billing workflows inside Salesforce. Saasteps Saaspay provided in portal payment processing capabilities, including card and ACH acceptance, checkout orchestration, and storage of transaction records within Salesforce objects to keep payment activity aligned with order and donor data. Operational scope was focused in the United States and targeted donor and partner facing commerce, impacting fundraising customer engagement, order fulfillment coordination, and finance billing processes. The architecture consolidated commerce, order management, billing, and payment records in Salesforce, reducing the number of external integration points and lowering integration time. Governance centered on data consolidation in Salesforce as the single source of truth for orders and payments, with process changes to support self service checkout and streamlined order to cash workflows. Vendor communications explicitly cited reduced integration time and retained consolidated Salesforce data as implementation benefits. |
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