Oppein Home Group
366, Guanghua 3rd Road,
Guangzhou, 510450,
China
Guangzhou, 510450,
China
86 20 3673 0513
Manufacturing
Oppein Home Group Technographics
Oppein Home Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oppein Home Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24660 Oppein Home Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oppein Home Group has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2021, Zoho CRM Plus for CRM, Sales Engagement in 2022, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oppein Home Group is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Zoho Corp. , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oppein Home Group revenues, which have grown to $2.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oppein Home Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oppein Home Group Tech Stack and Enterprise Applications
Oppein Home Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Oppein Home Group deployed LiveChat on its website as a Chatbots and Conversational AI implementation to provide real-time customer engagement and automated conversational interfaces for online visitors. LiveChat was embedded as the primary web chat channel to capture leads, triage inquiries, and support pre-sales and after-sales interactions.
Configuration centered on the LiveChat web widget and agent console, with standard chat routing, canned response libraries, transcript capture, and session handover workflows to human agents. The implementation leveraged conversational scripts and automated greetings to qualify visitors and prioritize inbound chats for online sales and customer service teams.
Operational scope is focused on Oppein Home Group web properties, with day-to-day ownership residing in online customer service and sales operations. Governance emphasized template-driven response controls and agent shift scheduling to maintain consistent coverage across web channels, aligning LiveChat with the companys Chatbots and Conversational AI support processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Oppein Home Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022 Oppein Home Group implemented Zoho CRM Plus as a front-line customer engagement and sales management tool. The deployment is embedded on the Oppein website for direct lead capture and customer interaction, and the implementation is positioned to support CRM,Sales Engagement workflows across sales and customer service functions.
Zoho CRM Plus was configured to centralize lead capture and contact management, and to support sales pipeline management and case tracking typical of CRM,Sales Engagement solutions. The implementation leverages sales engagement capabilities such as campaign sequencing, email and activity logging, and dashboarded performance views to standardize opportunity progression and post-sale service workflows.
Operationally the system is integrated with the corporate website for form capture and inbound customer interaction, creating a single source of truth for web-originated leads. The configuration emphasizes role-based access and record segmentation to align sales territory and service assignment with Oppein Home Group business processes.
Governance focused on process standardization and workflow orchestration within Zoho CRM Plus, with administrators configuring lead assignment rules, follow-up task automation, and reporting structures to enforce consistent sales and service behaviors. The implementation narrative centers on consolidating web-sourced customer interactions into Zoho CRM Plus to streamline sales engagement and customer lifecycle management.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Oppein Home Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Oppein Home Group deployed Google Cloud Platform (GCP) for Application Hosting and Computing Services to host and serve its corporate website and public digital assets. The rollout centers on providing cloud-hosted infrastructure for web content delivery and site availability on the Oppein website.
The Google Cloud Platform implementation provides core cloud compute, scalable object storage, integrated load balancing and container orchestration capabilities to support web traffic, media assets and programmatic deployments. Configuration emphasizes elastic compute and persistent storage to separate web application runtime from static content hosting, consistent with Application Hosting and Computing Services patterns.
Operational ownership sits with Oppein IT and digital operations teams in China, with usage focused on web operations and digital commerce functions. The implementation ties the corporate website into cloud-native deployment workflows, enabling continuous delivery of site updates through automated build and deployment tooling.
Governance activity includes standardized deployment procedures, role based access controls and centralized logging and monitoring to align cloud operations with enterprise IT processes. The Google Cloud Platform implementation for Application Hosting and Computing Services supports infrastructure as code practices for repeatable site provisioning and ongoing operational management.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Oppein Home Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Oppein Home Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oppein Home Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oppein Home Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Oppein Home Group Technographics
Oppein Home Group is a Manufacturing organization based in China,
with around 24660 employees and annual revenues of $2.96 billion.
Oppein Home Group operates a diverse technology stack with applications such as
LiveChat, Zoho CRM Plus and Google Cloud Platform (GCP),
covering areas like Chatbots and Conversational AI, CRM, Sales Engagement and Application Hosting and Computing Services.
Oppein Home Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Zoho Corp. and Google.
Oppein Home Group recently adopted applications including
Zoho CRM Plus in 2022, Microsoft Clarity in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oppein Home Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oppein Home Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oppein Home Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.