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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Ópticas Schilling Tech Stack and Enterprise Applications

Ópticas Schilling AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Ópticas Schilling deployed Rocket.chat as a web-embedded customer messaging layer on their public website. The implementation positions Rocket.chat within the Chatbots and Conversational AI category to support customer service and e-commerce support, aligning Rocket.chat with frontline customer support and online sales functions for the Chile retail chain. The deployment leverages common Chatbots and Conversational AI capabilities such as live chat widget presence on the site, automated response flows, conversational routing to agents, and persistent message history to maintain customer context. Operational coverage is focused on website-based customer interactions and the retail customer service organization, with governance centered on chat usage policies, agent handoff workflows, role based access controls, and content moderation to maintain consistent conversational handling and platform administration.
Ópticas Schilling Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2020 2020
In 2020, Ópticas Schilling implemented Algolia Search on its public website to power on-site product discovery and search-driven navigation. The deployment uses Algolia Search, classified as Application, Web and Enterprise Search, as a hosted search-as-a-service to deliver instant results and relevance-managed retrieval across online product listings. Implementation focused on indexing the retailer product catalog and embedding Algolia Search into the customer-facing search bar, category pages, and autocomplete flows using Algolia API and JavaScript integration patterns. Configurations emphasize instant search results, autocomplete, faceted navigation, typo tolerance, synonyms, and relevance tuning, aligning with Application, Web and Enterprise Search functional workflows. Operational ownership sits with e-commerce and merchandising teams for relevance management and index content, while web engineering maintains the front-end integration and deployment of search widgets. The scope of the rollout is the corporate website serving Chile, with primary business functions impacted including e-commerce, merchandising, and customer support. Governance practices include scheduled index updates to reflect inventory and pricing changes, ongoing relevance tuning, and use of search analytics for query monitoring and facet performance to inform merchandising decisions. Routine query log review and index refresh cadence provide structured workflow for maintaining search relevance and catalog alignment.
Ópticas Schilling eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2017 2017
In 2017, Ópticas Schilling implemented Adobe Commerce (ex Magento) as its primary eCommerce platform. The company led development of the eCommerce platform on Google Cloud Platform, configuring Adobe Commerce (ex Magento) for a retail storefront focused on online sales and merchandising in Chile. The implementation centralized online catalog, customer account, and order management capabilities to support retail online sales, merchandising, and customer service workflows. Architecturally the deployment used Google Cloud Platform for hosting, providing cloud-based web storefront, media delivery, and database services for Adobe Commerce (ex Magento). Functional modules implemented included product catalog and category management, pricing and promotions, responsive storefront templates, checkout and customer account workflows, and backend order management with inventory touchpoints. Operational governance established consolidated merchandising and content management workflows, and new processes for online order fulfillment that aligned eCommerce operations with store operations and merchandising teams.
Ópticas Schilling CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Ópticas Schilling IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SD-WAN IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Ópticas Schilling

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ópticas Schilling Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ópticas Schilling IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ópticas Schilling digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ópticas Schilling Technographics
Ópticas Schilling is a Retail organization based in Chile, with around 300 employees and annual revenues of $30.0 million.
Ópticas Schilling operates a diverse technology stack with applications such as Rocket.chat, Algolia Search and Adobe Commerce (ex Magento), covering areas like Chatbots and Conversational AI, Application, Web and Enterprise Search and eCommerce.
Ópticas Schilling has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Algolia and Adobe Systems.
Ópticas Schilling recently adopted applications including Rocket.chat in 2020, Algolia Search in 2020 and Hotjar in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ópticas Schilling’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ópticas Schilling’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ópticas Schilling technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.