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Optimum, a Altice USA Company.
Location
116-118 48th Street,
Union City, 7087, NJ,
United States
Website
https://www.optimum.com/
Phone
1 866-950-3278
Artw industry
Professional Services
Employee
Revenue

Optimum, a Altice USA Company. Technographics

Optimum, a Altice USA Company. Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Optimum, a Altice USA Company. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Optimum, a Altice USA Company. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Optimum, a Altice USA Company. has purchased the following applications: NetCracker BSS/OSS for OSS/BSS in 2018, Amdocs amAIz Suite for Generative AI Platforms in 2025, Apple Business Chat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Optimum, a Altice USA Company. is running and its propensity to invest more and deepen its relationship with NEC Corporation , Amdocs , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Optimum, a Altice USA Company. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optimum, a Altice USA Company. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Optimum, a Altice USA Company. Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NEC Corporation Legacy NetCracker BSS/OSS OSS/BSS ERP Services and Operations n/a 2018 2018
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amdocs Legacy Amdocs amAIz Suite Generative AI Platforms AI Development n/a 2025 2025
In 2025, Optimum, a Altice USA Company signed a multi-year agreement with Amdocs to implement the Amdocs amAIz Suite for billing modernization and AI-powered customer care. The engagement explicitly targets billing and customer care process modernization in the United States, with goals to improve bill comprehension and reduce support calls. The Amdocs amAIz Suite implementation concentrates on two named capabilities, an AI Bill Presenter and a GenAI Care Agent, which are being configured to surface contextual bill explanations and provide conversational assistance to customers and service agents. Functional focus areas include billing presentation logic, conversational AI workflows, and orchestration of responses to billing inquiries, consistent with a billing and customer care deployment. Operational scope is centered on Optimum's billing and customer care teams across the United States and is governed by a multi-year agreement to sequence pilot activity and scaled production releases. Governance and rollout planning tie contractual milestones to operational objectives around bill comprehension and support volume reduction, with ongoing model refinement and presentation rule updates planned under the agreement.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Business Chat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2023 2023
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Analytics CRM 2016 2016
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2021 2021
Customer Experience CRM 2021 2021
Customer Experience CRM 2021 2021
Customer Experience CRM 2023 2023
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2021 2021
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics, Data Management Platform CRM 2018 2018
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
Tag Management CRM 2015 2015
Tag Management CRM 2015 2015
Tag Management CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
Application Performance Management ITSM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Web Gateways (SWG) CyberSecurity 2018 2018
Web Application Firewalls (WAF) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Optimum, a Altice USA Company.
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Optimum, a Altice USA Company. Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Optimum, a Altice USA Company. Technographics

Optimum, a Altice USA Company. is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.

Optimum, a Altice USA Company. operates a diverse technology stack with applications such as NetCracker BSS/OSS, Amdocs amAIz Suite and Apple Business Chat, covering areas like OSS/BSS, Generative AI Platforms and Chatbots and Conversational AI.

Optimum, a Altice USA Company. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NEC Corporation, Amdocs and Apple.

Optimum, a Altice USA Company. recently adopted applications including Amdocs amAIz Suite in 2025, Contentsquare in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Optimum, a Altice USA Company.’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Optimum, a Altice USA Company.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Optimum, a Altice USA Company. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.