Who is Optimum, a Altice USA Company.?

Optimum, a Altice USA Company. is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.

What enterprise applications does Optimum, a Altice USA Company. use?

Optimum, a Altice USA Company. operates a diverse technology stack with applications such as NetCracker BSS/OSS, Amdocs amAIz Suite and Apple Business Chat, covering areas like OSS/BSS, Generative AI Platforms and Chatbots and Conversational AI.

What digital transformation initiatives has Optimum, a Altice USA Company. undertaken?

Optimum, a Altice USA Company. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NEC Corporation, Amdocs and Apple.

What are the most recent software purchases made by Optimum, a Altice USA Company.?

Optimum, a Altice USA Company. recently adopted applications including Amdocs amAIz Suite in 2025, Contentsquare in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at Optimum, a Altice USA Company.?

APPS RUN THE WORLD maintains an up-to-date database of Optimum, a Altice USA Company.’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track Optimum, a Altice USA Company.’s IT investments?

Our research team continuously updates Optimum, a Altice USA Company.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by Optimum, a Altice USA Company.?

Subscribe to APPS RUN THE WORLD to access the complete Optimum, a Altice USA Company. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Optimum, a Altice USA Company. Technographics, Software Purchases, AI and Digital Transformation Initiatives

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

Optimum, a Altice USA Company. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Optimum, a Altice USA Company. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Optimum, a Altice USA Company. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Optimum, a Altice USA Company. has purchased the following applications: NetCracker BSS/OSS for OSS/BSS in 2018, Amdocs amAIz Suite for Generative AI Platforms in 2025, Apple Business Chat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Optimum, a Altice USA Company. is running and its propensity to invest more and deepen its relationship with NEC Corporation , Amdocs , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Optimum, a Altice USA Company. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optimum, a Altice USA Company. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
NEC Corporation	Legacy	NetCracker BSS/OSS	OSS/BSS	ERP Services and Operations	n/a	2018	2018

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

NEC Corporation

Legacy

NetCracker BSS/OSS

OSS/BSS

ERP Services and Operations

n/a

2018

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Amdocs	Legacy	Amdocs amAIz Suite	Generative AI Platforms	AI Development	n/a	2025	2025	In 2025, Optimum, a Altice USA Company signed a multi-year agreement with Amdocs to implement the Amdocs amAIz Suite for billing modernization and AI-powered customer care. The engagement explicitly targets billing and customer care process modernization in the United States, with goals to improve bill comprehension and reduce support calls. The Amdocs amAIz Suite implementation concentrates on two named capabilities, an AI Bill Presenter and a GenAI Care Agent, which are being configured to surface contextual bill explanations and provide conversational assistance to customers and service agents. Functional focus areas include billing presentation logic, conversational AI workflows, and orchestration of responses to billing inquiries, consistent with a billing and customer care deployment. Operational scope is centered on Optimum's billing and customer care teams across the United States and is governed by a multi-year agreement to sequence pilot activity and scaled production releases. Governance and rollout planning tie contractual milestones to operational objectives around bill comprehension and support volume reduction, with ongoing model refinement and presentation rule updates planned under the agreement.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Amdocs

Legacy

Amdocs amAIz Suite

Generative AI Platforms

AI Development

n/a

2025

In 2025, Optimum, a Altice USA Company signed a multi-year agreement with Amdocs to implement the Amdocs amAIz Suite for billing modernization and AI-powered customer care. The engagement explicitly targets billing and customer care process modernization in the United States, with goals to improve bill comprehension and reduce support calls. The Amdocs amAIz Suite implementation concentrates on two named capabilities, an AI Bill Presenter and a GenAI Care Agent, which are being configured to surface contextual bill explanations and provide conversational assistance to customers and service agents. Functional focus areas include billing presentation logic, conversational AI workflows, and orchestration of responses to billing inquiries, consistent with a billing and customer care deployment. Operational scope is centered on Optimum's billing and customer care teams across the United States and is governed by a multi-year agreement to sequence pilot activity and scaled production releases. Governance and rollout planning tie contractual milestones to operational objectives around bill comprehension and support volume reduction, with ongoing model refinement and presentation rule updates planned under the agreement.