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Optum Specialty Pharmacy
Location
1050 Patrol Rd,
Jeffersonville, 47130, IN,
United States
Website
https://www.wwww.specialty.optumrx.com/
Phone
1 855-242-2241
Artw industry
Healthcare
Employee
Revenue

Optum Specialty Pharmacy Technographics

Optum Specialty Pharmacy Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Optum Specialty Pharmacy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Optum Specialty Pharmacy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Optum Specialty Pharmacy has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Optum Specialty Pharmacy is running and its propensity to invest more and deepen its relationship with Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Optum Specialty Pharmacy revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optum Specialty Pharmacy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Optum Specialty Pharmacy Tech Stack and Enterprise Applications

Optum Specialty Pharmacy ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Field Service (ex ClickSoftware) Field Service Management ERP Services and Operations n/a 2017 2017
In 2017, Optum Specialty Pharmacy deployed Salesforce Field Service (ex ClickSoftware) as a Field Service Management solution. The implementation focused on operationalizing field based pharmaceutical logistics and mobile clinical workflows within specialty pharmacy business functions. The deployment targeted scheduling, dispatch and work order orchestration for clinicians and delivery technicians. The implementation incorporated ClickSoftware Projects to manage project oriented workstreams and configured core Field Service Management capabilities including work order management, territory scheduling, skills based resource matching and a mobile technician application for on site activity capture. Salesforce Field Service (ex ClickSoftware) was configured to enforce work order lifecycles, appointment windows and SLA driven dispatch logic. Configuration included rule based automation for appointment assignment and technician sequencing to support clinical visit coordination. Operational coverage centered on field operations and logistics within Optum Specialty Pharmacy, aligning scheduling and dispatch with clinical and delivery processes. Governance emphasized standardized workflows for appointment confirmation, escalation and exception handling, with role based access controls for dispatchers and clinicians. Rollout followed phased adoption across field teams to align with clinical scheduling processes and regulatory compliance workflows.

IT Decision Makers and Key Stakeholders at Optum Specialty Pharmacy

First Name Last Name Title Function Department Email Phone
Vice President, Operations VP Operations
VP Operations VP Operations
VP , Specialty Pharmacy Operations VP Operations
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Apps Being Evaluated by Optum Specialty Pharmacy Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Optum Specialty Pharmacy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Optum Specialty Pharmacy digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Optum Specialty Pharmacy Technographics
Optum Specialty Pharmacy is a Healthcare organization based in United States, with around 1500 employees and annual revenues of $200.0 million.
Optum Specialty Pharmacy operates a diverse technology stack with applications such as Salesforce Field Service (ex ClickSoftware), covering areas like Field Service Management.
Optum Specialty Pharmacy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce.
Optum Specialty Pharmacy recently adopted applications including Salesforce Field Service (ex ClickSoftware) in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Optum Specialty Pharmacy’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Optum Specialty Pharmacy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Optum Specialty Pharmacy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.