Orange Belgium
Orange Belgium Technographics
Orange Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Orange Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1544 Orange Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Orange Belgium has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, NetCracker BSS/OSS for OSS/BSS in 2013, Evolution Platform for ML and Data Science Platforms in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Orange Belgium is running and its propensity to invest more and deepen its relationship with Oracle , Globys , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Orange Belgium revenues, which have grown to $1.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Orange Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Orange Belgium Tech Stack and Enterprise Applications
Orange Belgium ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Orange Belgium implemented Oracle Cloud ERP and Oracle Product Hub Cloud as part of an ERP Financial program to centralize product master data and align finance and procurement workflows. The implementation was deployed alongside Oracle Cloud SCM to provide a cohesive cloud footprint for product, supply chain, and financial operations.
Oracle Product Hub Cloud was configured as the central product master, with modules and capabilities focused on product data harmonization, item creation rule engines, and automated attribute capture. The implementation replaced spreadsheet based item creation workflows by embedding automated functions and rule sets that define item attributes across multiple inventory organizations.
Integrations were explicit and bi-directional, ensuring product master congruence between Oracle Product Hub Cloud, on premises Oracle E Business Suite supply chain management applications, and Oracle Cloud finance and procurement applications. Operational scope covered supply chain, finance, contract management, website advertising feeds, and Orange Belgium retail shop displays, ensuring consistent product information across customer facing and internal systems.
Governance and process restructuring were implemented by configuring validation and creation rules in Oracle Product Hub Cloud, which enabled supply chain teams to create product items directly without ad hoc finance approvals. Oracle Consulting was engaged for design and implementation to deliver the deployment according to Orange Belgium’s business specifications and schedule.
Results reported by the customer included streamlined and unified product data management across the enterprise, faster and error reduced item creation by business users, and simplified operational procedures by eliminating complex spreadsheet macros. The combined Oracle Product Hub Cloud and Oracle Cloud ERP deployment supported Orange Belgium’s strategic priorities of cloud based digital enablement and accelerating the launch of disruptive mobile offers.
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Payment Processing | ERP |
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2020 | 2020 |
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Orange Belgium ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Orange Belgium implemented NetCracker BSS/OSS to establish a unified OSS/BSS platform for its commercial and operational systems. The implementation at Orange Belgium focused on consolidating customer care, billing, and service lifecycle functions under a single vendor application.
The NetCracker BSS/OSS deployment at Orange Belgium encompassed category aligned functional capabilities such as convergent billing, order management and service provisioning, inventory and resource management, and service assurance workflows. Configuration work emphasized product catalog modeling, service orchestration and mediation to support charging and usage processing consistent with telecommunications OSS/BSS patterns.
Operational scope centered on Orange Belgium’s customer care, finance and network operations teams within the Belgian market, aligning commercial ordering and fulfillment with operational support processes. Governance established centralized configuration control over product catalogs and service orchestration, with coordination between IT and operations to standardize workflows and manage release and configuration changes.
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OSS/BSS | ERP Services and Operations |
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2024 | 2025 |
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Orange Belgium AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Evolution | Legacy | Evolution Platform | ML and Data Science Platforms | AI Development | n/a | 2017 | 2017 |
In 2017, Orange Belgium extended a loyalty engagement originally delivered by Lumata to manage its Orange Thank You loyalty program, covering CVM/loyalty and in-app integration. The work focused on customer value management and loyalty program operationalization, incorporating segmentation and targeted in-app campaign delivery to support member engagement workflows.
Lumata was later acquired by Evolving Systems and the vendor launched the Evolution platform in 2019 as the documented upgrade path. Based on the acquisition and vendor product roadmap, use of the Evolution Platform by Orange Belgium is inferred, linking the Orange Belgium Evolution Platform relationship to the ML and Data Science Platforms category and its typical capabilities such as data pipeline integration, predictive modeling for CVM, model-driven campaign orchestration, and analytics instrumentation.
The inferred implementation scope centers on CVM and loyalty teams, integrating in-app touchpoints with data science workflows and campaign orchestration modules. Governance implications align with centralized model management and campaign approval processes common to ML and Data Science Platforms, ensuring data science outputs feed operational loyalty campaigns and in-app personalization.
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Orange Belgium Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Orange Belgium Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2018 | 2018 |
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Orange Belgium Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Orange Belgium eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Orange Belgium CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Orange Belgium ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Orange Belgium PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Master Data Management | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Orange Belgium IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Orange Belgium CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Orange Belgium Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Orange Belgium
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of International Finance Operations | Director | Finance | |
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Lead IT Application owner | Manager | IT | |
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IT ERP Business Analyst | Non Manager | IT | |
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Financial IS Analyst | Non Manager | IT | |
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Director of IT Operational Office | Director | IT | |
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Head of IT Transformation | Director | IT | |
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Apps Being Evaluated by Orange Belgium Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Orange Belgium IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Orange Belgium digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Orange Belgium Technographics
Orange Belgium is a Communications organization based in Belgium,
with around 1544 employees and annual revenues of $1.53 billion.
Orange Belgium operates a diverse technology stack with applications such as
Oracle Cloud ERP, NetCracker BSS/OSS and Evolution Platform,
covering areas like ERP Financial, OSS/BSS and ML and Data Science Platforms.
Orange Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, NEC Corporation and Evolution.
Orange Belgium recently adopted applications including
Ericsson Service Orchestration and Assurance in 2024, Conviva in 2024 and Algolia Search in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Orange Belgium’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Orange Belgium’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Orange Belgium technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.