AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Agorapulse Tech Stack and Enterprise Applications

Agorapulse ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chargebee Legacy Chargebee Subscription and Recurring Billing ERP n/a 2021 2021
In 2021 Agorapulse implemented Chargebee as its customer-facing billing and subscription orchestration layer. Chargebee is used on Agorapulse's website to manage Subscription and Recurring Billing workflows tied to the SaaS product offering. The deployment focuses on core subscription lifecycle modules within Chargebee, including plan and pricing configuration, subscription provisioning, hosted checkout and self-service customer portal capabilities, recurring invoice generation and billing automation. Configuration work centered on defining billing cycles, proration logic, taxation rules and automated invoice orchestration, aligning with standard Subscription and Recurring Billing operations. Operational coverage connects the website acquisition flow to subscription provisioning in Chargebee, with centralized billing configuration and operational ownership residing in finance and revenue operations while customer success uses self-service tooling for account changes. Governance was structured around billing configuration control, invoice and subscription workflow orchestration, and operational processes for subscription amendments and billing exception handling.
Agorapulse HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personio Legacy Personio ATS Applicant Tracking System HCM n/a 2021 2021
In 2021, Agorapulse implemented Personio ATS, an Applicant Tracking System to centralize recruiting and hiring workflows. Agorapulse uses Personio ATS on their website to publish job postings and capture candidate applications into a centralized applicant tracking pipeline. The deployment positions Agorapulse Personio ATS Applicant Tracking System to support recruiting and HR operations. The implementation runs as a cloud SaaS instance and is configured to publish jobs on the public careers pages with embedded application forms feeding candidate records into job specific pipelines, candidate stage tracking, and interview scheduling modules typical of an Applicant Tracking System. Operational coverage focuses on HR and hiring managers across Agorapulse’s professional services organization of about 190 employees, with access controls and role based permissions to manage candidate review and offer workflows. Governance work emphasized standardizing job templates, approval workflows, and recruitment process controls to ensure consistent posting and candidate handling across roles.
Agorapulse AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Allego Legacy Allego Conversation Intelligence Speech Recognition AI AI-Powered Application n/a 2022 2022
In 2022 Agorapulse implemented Allego Conversation Intelligence to capture and analyze sales conversations for virtual selling, targeting faster deal progression and shorter ramp time for new sellers. The deployment explicitly supported sales/CRM enablement by surfacing the voice of the customer and embedding conversational insights into seller workflows. Allego Conversation Intelligence was configured to record and transcribe virtual selling interactions, apply conversation analytics to identify buyer signals, and create a searchable library of calls for coaching and deal review. Processed conversation data was routed into sales enablement workflows and CRM facing artifacts to inform opportunity qualification and onboarding content, aligning analytics with sales coaching and pipeline management. Rollout focused on the commercial organization in Europe with phased adoption for new seller onboarding and deal velocity use cases, pairing analytics outputs with enablement programs and manager-led coaching reviews. Outcomes highlighted in the Allego case study include improved deal velocity and faster onboarding through extraction of the voice of the customer, supporting reduced time to close and shorter ramp for new sellers.
Agorapulse Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2012 2012
Collaboration Collaboration 2022 2022
Agorapulse Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2015 2015
Agorapulse CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2013 2013
Customer Experience CRM 2023 2023
Marketing Analytics CRM 2014 2014
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2019 2019
Agorapulse ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Incident Management ITSM 2018 2018
IT Service Management ITSM 2021 2021
Agorapulse PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
Agorapulse IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2014 2014
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Agorapulse

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agorapulse Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agorapulse IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agorapulse digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agorapulse Technographics
Agorapulse is a Professional Services organization based in France, with around 190 employees and annual revenues of $28.0 million.
Agorapulse operates a diverse technology stack with applications such as Chargebee, Personio ATS and Allego Conversation Intelligence, covering areas like Subscription and Recurring Billing, Applicant Tracking System and Speech Recognition AI.
Agorapulse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chargebee, Personio and Allego.
Agorapulse recently adopted applications including Pendo Feedback in 2023, Allego Conversation Intelligence in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agorapulse’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agorapulse’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agorapulse technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.