Osisoft
1600 Alvarado Street,
San Leandro, 94577-2600, CA,
United States
San Leandro, 94577-2600, CA,
United States
1 510-297-5800
Professional Services
Osisoft Technographics
Osisoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Osisoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Osisoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Osisoft has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Coveo Relevance Cloud for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Osisoft is running and its propensity to invest more and deepen its relationship with Drift , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Osisoft revenues, which have grown to $333.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Osisoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Osisoft Tech Stack and Enterprise Applications
Osisoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Osisoft deployed Drift AI Chatbot on its website, leveraging Chatbots and Conversational AI to instrument web-based customer engagement. Osisoft Drift AI Chatbot Chatbots and Conversational AI serves as the primary conversational layer on the corporate site, linking inbound visitors to marketing, sales, and support touchpoints through interactive chat flows.
The implementation centers on conversational automation and scripted qualification, with Drift AI Chatbot configured to capture lead details, surface contextual content, and escalate conversations to human agents when required. Configuration focuses on web-embedded widget deployment, multi-step conversation flows, message routing rules, and intent-driven prompts consistent with the Chatbots and Conversational AI category.
Operational ownership is aligned to digital experience and demand generation functions, who manage conversation scripts, content updates, and handoff policies for sales and support. Drift AI Chatbot is instrumented as a website-facing conversational interface, and its operational scope is the public web channel supporting Osisoft business functions in marketing, sales engagement, and customer support.
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Osisoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Osisoft implemented Cisco Webex Meetings as part of its Audio Video and Web Conferencing capability. Cisco Webex Meetings is embedded on the Osisoft corporate website to provide browser-based meeting join flows, scheduled customer sessions, and ad hoc remote collaboration supporting professional services engagements. The implementation surfaces Webex meeting links and web widgets to streamline customer and partner interactions while minimizing the need for separate on-premise conferencing infrastructure.
The deployment centers on the cloud-hosted Cisco Webex Meetings service integrated into public web pages, delivering core conferencing capabilities including audio and video, screen sharing, and meeting scheduling orchestration. Operational coverage emphasizes customer engagement and services delivery teams, with access control and site administration managed through Webex account and site administration controls. This configuration aligns Osisoft, Cisco Webex Meetings, and Audio Video and Web Conferencing with customer-facing meeting workflows and browser-based collaboration patterns.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Osisoft Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Osisoft deployed Coveo Relevance Cloud to power search on its public website. Coveo Relevance Cloud serves as the Application, Web and Enterprise Search layer for customer-facing content and technical documentation, providing centralized indexing and relevance-ranked results across site pages. The implementation reflects a cloud-hosted search service embedded into the web front-end, implemented as an integrated relevance layer to surface site content.
Configuration centered on core Application, Web and Enterprise Search capabilities including content crawling and indexing, query pipelines and relevance tuning, relevance scoring and analytics instrumentation. The Coveo Relevance Cloud deployment was operated as a SaaS search service integrated with the website front-end, with governance and operational ownership aligned to web, documentation and marketing teams for ongoing query tuning and merchandising workflows. Osisoft structured relevance management around analytics-driven tuning and content indexing pipelines to maintain discoverability of customer-facing information using Coveo Relevance Cloud.
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Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2009 | 2009 |
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Osisoft eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Osisoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Osisoft ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Osisoft PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Osisoft PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Osisoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Osisoft CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Osisoft
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Osisoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Osisoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Osisoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Osisoft Technographics
Osisoft is a Professional Services organization based in United States,
with around 1400 employees and annual revenues of $333.0 million.
Osisoft operates a diverse technology stack with applications such as
Drift AI Chatbot, Cisco Webex Meetings and Coveo Relevance Cloud,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Osisoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Cisco Systems and Coveo.
Osisoft recently adopted applications including
Drift AI Chatbot in 2022, Slack Connect in 2022 and Leadspace CDP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Osisoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Osisoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Osisoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.