AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Osisoft Tech Stack and Enterprise Applications

Osisoft CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Demandbase Legacy Demandbase ABX Cloud Account Based Marketing CRM n/a 2021 2021
Customer Data Platform CRM 2022 2022
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
Osisoft AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Osisoft deployed Drift AI Chatbot on its website, leveraging Chatbots and Conversational AI to instrument web-based customer engagement. Osisoft Drift AI Chatbot Chatbots and Conversational AI serves as the primary conversational layer on the corporate site, linking inbound visitors to marketing, sales, and support touchpoints through interactive chat flows. The implementation centers on conversational automation and scripted qualification, with Drift AI Chatbot configured to capture lead details, surface contextual content, and escalate conversations to human agents when required. Configuration focuses on web-embedded widget deployment, multi-step conversation flows, message routing rules, and intent-driven prompts consistent with the Chatbots and Conversational AI category. Operational ownership is aligned to digital experience and demand generation functions, who manage conversation scripts, content updates, and handoff policies for sales and support. Drift AI Chatbot is instrumented as a website-facing conversational interface, and its operational scope is the public web channel supporting Osisoft business functions in marketing, sales engagement, and customer support.
Osisoft Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Osisoft implemented Cisco Webex Meetings as part of its Audio Video and Web Conferencing capability. Cisco Webex Meetings is embedded on the Osisoft corporate website to provide browser-based meeting join flows, scheduled customer sessions, and ad hoc remote collaboration supporting professional services engagements. The implementation surfaces Webex meeting links and web widgets to streamline customer and partner interactions while minimizing the need for separate on-premise conferencing infrastructure. The deployment centers on the cloud-hosted Cisco Webex Meetings service integrated into public web pages, delivering core conferencing capabilities including audio and video, screen sharing, and meeting scheduling orchestration. Operational coverage emphasizes customer engagement and services delivery teams, with access control and site administration managed through Webex account and site administration controls. This configuration aligns Osisoft, Cisco Webex Meetings, and Audio Video and Web Conferencing with customer-facing meeting workflows and browser-based collaboration patterns.
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Osisoft Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2021 2021
Content Management Content Management 2017 2017
Web Content Management Content Management 2020 2020
Web Content Management Content Management 2009 2009
Osisoft eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2011 2011
Osisoft ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Osisoft PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2022 2022
Osisoft PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Osisoft IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2012 2012
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2017 2017
Osisoft CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Osisoft

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Osisoft Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Osisoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Osisoft digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Osisoft Technographics
Osisoft is a Professional Services organization based in United States, with around 1400 employees and annual revenues of $333.0 million.
Osisoft operates a diverse technology stack with applications such as Demandbase ABX Cloud, Drift AI Chatbot and Cisco Webex Meetings, covering areas like Account Based Marketing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Osisoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Demandbase, Drift and Cisco Systems.
Osisoft recently adopted applications including Leadspace CDP in 2022, Drift AI Chatbot in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Osisoft’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Osisoft’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Osisoft technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.