Ovato Technographics
Ovato Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ovato and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1608 Ovato employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ovato has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2016, JobAdder ATS for Applicant Tracking System in 2020, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ovato is running and its propensity to invest more and deepen its relationship with Oracle , JobAdder , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ovato revenues, which have grown to $337.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ovato intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ovato Tech Stack and Enterprise Applications
Ovato ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Epicor ERP | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Ovato implemented Oracle JD Edwards EnterpriseOne as its core ERP Financial platform to consolidate finance and credit control across a nationally distributed print division spanning Australia and New Zealand. The deployment focused on financial operations for the print business, aligning accounts receivable, credit management and cash forecasting capabilities under Oracle JD Edwards EnterpriseOne.
The implementation included configuration of core financial modules, notably accounts receivable, master file management, credit limit controls and cash forecasting workflows. Credit control capabilities were extended to support credit insurance reporting, management of legal accounts and structured approval paths for new account onboarding and credit note approvals, reflecting the operational responsibilities of the National Credit Manager role.
Operational integration tied JD Edwards Financial to production and document systems used by the business, with the platform exchanging customer and job approval information with Technique production systems and leveraging Stellent as an electronic register for documentation. The program included a structured data migration from Epicor ERP to JD Edwards, emphasizing master file integrity and verification of ABNs and ACNs during the transition.
Governance and process workstreams accompanied the technical rollout, standardizing credit application documentation, harmonizing new account and credit note approval procedures across merged teams, and instituting escalation and mentoring models for collectors. Outcomes documented by internal stakeholders included a smooth transfer of customer master data from Epicor ERP to JD Edwards EnterpriseOne, the identification and remediation of merged accounts requiring trade credit limits, consistent implementation of new procedures, and improved visibility and process controls for director signed guarantees.
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Ovato HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Ovato implemented JobAdder ATS. JobAdder ATS is an Applicant Tracking System used directly on Ovato's corporate website to manage job postings and capture inbound applications, leveraging a cloud hosted career site integration model.
The implementation centralizes recruitment workflows for Ovato's HR and talent acquisition teams, providing standard Applicant Tracking System capabilities such as job requisition and posting, candidate tracking and resume parsing, interview scheduling, and offer management. The deployment emphasizes a centralized applicant database, role based access controls and standardized hiring workflows to support recruitment governance and operational consistency across Australia.
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Ovato AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Ovato implemented LiveChat on its public website as a customer-facing initiative within the Chatbots and Conversational AI category. The deployment focused on embedding the LiveChat widget into the web front end to provide real-time visitor engagement and structured conversational entry points on product and service pages.
The implementation leveraged core LiveChat capabilities typical for Chatbots and Conversational AI, including a persistent chat widget, automated greetings and rule-based bot flows for common queries, canned responses and macros for agents, and transcript capture for audit and follow up. Configuration work centered on chat routing and escalation rules, session logging, and templated response libraries to standardize customer interactions and accelerate agent handling times.
Architecturally the solution was implemented as a cloud-hosted SaaS widget injected into the website, with operational coverage directed at customer service and online sales workflows across Ovato's Australia web presence. Governance and rollout emphasized agent onboarding to the LiveChat interface, establishment of chat handling procedures, and ongoing template and rule maintenance to keep conversational content aligned with support workflows.
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Ovato Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Ovato CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Ovato IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ovato CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ovato
Apps Being Evaluated by Ovato Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||