Omaha, 68134, NE,
United States
Makovicka Physical Therapy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Makovicka Physical Therapy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Makovicka Physical Therapy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Makovicka Physical Therapy has purchased the following applications: WebPT for Medical Practice Management in 2018, Microsoft 365 for Collaboration in 2019, Google Tag Manager for Tag Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Makovicka Physical Therapy is running and its propensity to invest more and deepen its relationship with WebPT , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Makovicka Physical Therapy revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Makovicka Physical Therapy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WebPT | Legacy | WebPT | Medical Practice Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Makovicka Physical Therapy implemented WebPT Reach as an extension to its WebPT Medical Practice Management environment to centralize patient experience measurement across its outpatient clinics. The deployment targeted Makovicka’s expanding footprint of 18 clinic locations and over 100 clinicians and staff across Omaha, Lincoln, and surrounding markets, with executive sponsorship from the Chief Operating Officer and Chief Compliance Officer to prioritize patient experience and outcomes.
The implementation focused on patient relationship management workflows embedded into the Medical Practice Management stack, using WebPT Reach to automate Net Promoter Score tracking, schedule automated review-request emails, and run reactivation and ongoing outreach campaigns during the course of care. Configuration emphasized low operational overhead, with training delivered as one hour once a week for four weeks and minimal input required from clinic teams to begin automated surveys and email campaigns.
Integration was implemented directly with the existing WebPT EMR, enabling Reach to fit into clinician workflows without added administrative burden, while WebPT Reach’s EMR-agnostic availability was noted as an option. Operational coverage included clinicians, front desk staff, and compliance teams who used automated feedback to monitor patient perceptions and identify patients requiring follow up.
Governance and workflow changes centered on automated alerting and standardized follow-up processes, allowing staff to act on NPS responses in near real time and to adjust initial visit procedures where misunderstandings were identified. The rollout preserved clinician time by avoiding manual survey administration and established a repeatable cadence for outreach and re-engagement programs tied to EMR patient parameters.
Outcomes reported by Makovicka were explicit and quantifiable, including more than 1,400 completed surveys and 90 local reviews in the first 10 months, reactivation of 67 past patients generating an estimated 32,940 in revenue, an increase of 1.78 average visits per case worth an estimated 257,103 in additional revenue opportunity, and an overall ROI of 63.45x within the first 10 months of using WebPT Reach. The organization also reported decreased attrition in patient cases and improved ability to proactively rectify patient experience issues.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
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