Mumbai, 400078,
India
Pace Setters Business Solutions India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pace Setters Business Solutions India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Pace Setters Business Solutions India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pace Setters Business Solutions India has purchased the following applications: WordPress for Web Content Management in 2022, Teckinfo ID Cloud for Call Center in 2016, GoDaddy for Application Hosting and Computing Services in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pace Setters Business Solutions India is running and its propensity to invest more and deepen its relationship with Automattic , Teckinfo , Netcore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pace Setters Business Solutions India revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pace Setters Business Solutions India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teckinfo | Legacy | Teckinfo ID Cloud | Call Center | CRM | n/a | 2016 | 2016 |
In 2016, Pace Setters Business Solutions India deployed Teckinfo ID Cloud to power multi-site contact-center operations. The implementation established a Call Center platform spanning multiple Indian cities, consolidating agent desktop, automatic call distribution ACD, and operational reporting under a single application.
Teckinfo ID Cloud was provisioned as a cloud-hosted, multichannel unified communications solution with modular usage aligned to ACD, predictive dialer, agent desktop, and reporting capabilities. The deployment included CRM integration to support agent workflows and outbound campaign orchestration, enabling integrated call handling and contact data synchronization.
Operational coverage focused on customer service and outbound sales teams across several sites in India, with centralized administration and standardized desktop workflows to streamline onboarding and operational scaling. According to the vendor testimonial, the implementation improved agent productivity and enabled rapid scaling of contact-center capacity.
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Call Center | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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