Columbus, 43240, OH,
United States
Pacejet Technographics
Pacejet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacejet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 54 Pacejet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Pacejet has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacejet is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacejet revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacejet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pacejet Tech Stack and Enterprise Applications
Pacejet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, Pacejet implemented Oracle NetSuite ERP to centralize its finance and accounting operations. The Oracle NetSuite ERP deployment targeted core financial management needs within Pacejet, aligning with the ERP Financial category and supporting corporate accounting and revenue recognition workflows for the professional services business.
The implementation focused on standard ERP Financial functional modules, including general ledger, accounts payable, accounts receivable, billing and revenue recognition, fixed asset accounting, and financial reporting. Configuration work emphasized a tailored chart of accounts, role based access controls, automated period close tasks, and audit trail instrumentation to support monthly close and statutory reporting routines.
Architecturally the solution was provisioned as Oracle NetSuite ERP cloud native software, enabling a single financial record of truth for the finance organization and related operational teams. Governance and process changes accompanied the rollout, with formalized ownership for close activities, segregation of duties controls configured in the application, and updated workflows for invoice to cash and procurement to pay processes to align with the new system.
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Pacejet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Pacejet implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat in the Chatbots and Conversational AI category to provide an embedded conversational entry point for web visitors, aimed at supporting sales and customer success interactions for the company.
The Hubspot Live Chat installation was configured as an on-site widget leveraging automated welcome messaging, canned responses, conversational routing, and contact capture workflows native to the product. Conversations are consolidated into the Hubspot Live Chat conversation inbox and routed via rule-based ownership to sales and support queues, with standardized transcript capture to drive consistent follow-up. Governance centered on centralized inbox ownership and routing rules to formalize response workflows and handoffs between marketing, sales, and customer success teams.
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Pacejet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Pacejet implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established a single Google Workspace tenant for the corporate domain, delivering cloud-hosted Gmail, Calendar, Drive storage, Docs and Sheets real-time editing, and the Google Admin console for centralized user and device administration. Pacejet's public website also references use of Google Workspace (Formerly Google G-Suite) as part of its collaboration stack.
The implementation provided company-wide collaboration across core business functions including operations, customer-facing services, and internal IT, with user provisioning and group management governed through the admin console. Standard Google Workspace administration and governance capabilities were applied, including account provisioning workflows, access controls, mobile access management, and data retention settings to support Collaboration workflows and secure information sharing.
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Collaboration | Collaboration |
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2020 | 2020 |
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Pacejet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2021 | 2021 |
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Pacejet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Pacejet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pacejet
Apps Being Evaluated by Pacejet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||