Kuala Lumpur, 50350,
Malaysia
Pacific & Orient Berhad Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacific & Orient Berhad and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 406 Pacific & Orient Berhad employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacific & Orient Berhad has purchased the following applications: pacific & orient INGENIUS for Insurance ERP in 2005, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacific & Orient Berhad is running and its propensity to invest more and deepen its relationship with Pacific & Orient , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacific & Orient Berhad revenues, which have grown to $67.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacific & Orient Berhad intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pacific & Orient | Legacy | pacific & orient INGENIUS | Insurance ERP | ERP Services and Operations | n/a | 2005 | 2006 |
In 2005 Pacific & Orient Berhad implemented pacific & orient INGENIUS as an Insurance ERP to support its Malaysian general insurance operations. The deployment targeted core policy administration, claims processing and agent and agency channels to consolidate operational control across the insurer.
pacific & orient INGENIUS was configured to manage end to end policy lifecycle tasks including policy issuance, endorsements, renewals and billing, together with claims adjudication workflows and agent and agency management capabilities. The implementation aligns with the vendor product suite offerings referenced alongside PowerVision to centralize policy data and automate standard insurance processes.
Operational coverage focused on underwriting, claims, distribution and finance functions within the Malaysia business unit, enabling agency onboarding, commission tracking and customer servicing workflows. Integrations emphasized channel connectivity and internal operational systems as indicated by supplier documentation, with data consolidation for core insurance operations.
Governance centered on standardizing policy and claims workflows, implementing role based access controls and establishing centralized master data for risk classification and operational reporting. Rollout followed phased module activation across underwriting, claims and agency teams to align process ownership and enforce controls within the Insurance ERP environment.
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Insurance Policy Administration | ERP Services and Operations |
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2008 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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