Dundee, DD4 9UA,
United Kingdom
Pacson Technographics
Pacson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Pacson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacson has purchased the following applications: Access Orchestrate for Advanced Planning and Scheduling in 2020, Microsoft Clarity for Marketing Analytics in 2022, SpamTitan Gateway for Secure Email Gateways (SEGs) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacson is running and its propensity to invest more and deepen its relationship with The Access Group , Microsoft , SpamTitan or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacson revenues, which have grown to $5.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pacson Tech Stack and Enterprise Applications
Pacson SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Orchestrate | Advanced Planning and Scheduling | SCM | n/a | 2020 | 2020 |
In 2020, Pacson implemented The Access Group's Access Orchestrate APS to address manual planning boards and improve on-time delivery in its Dundee manufacturing operations, targeting manufacturing production planning workflows. The deployment focused on shop floor scheduling and order sequencing for Pacson Valves, positioning Access Orchestrate as the central planning engine for day to day production planning and short horizon scheduling.
Access Orchestrate was configured to run finite capacity scheduling, order prioritization, visual planning boards, and exception management consistent with APS functionality, with rule sets and planning horizons adjusted for Pacson's shop floor constraints. The implementation emphasized configurability of sequencing logic and automated rescheduling to reduce manual adjustments and accelerate lead-times.
Operational coverage was scoped to Pacson's Dundee production site and the core production planning function, with integration touchpoints implemented to ingest order headers and status feeds from order entry and shop floor systems, and to export revised schedules to operational teams. The rollout included staged cutover of planning workflows and handover to production planners, aligning scheduling outputs with daily operational execution.
Governance shifted to a planner driven orchestration model with standardized scheduling cadences and exception handling processes, supported by Access Orchestrate dashboards and planning rules. Reported outcomes included a jump in on-time delivery from roughly 50 percent to about 90 percent and accelerated lead-times, with more than 95 percent of orders delivered within one week as reported.
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Pacson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2022 | 2022 |
In 2022, Pacson implemented Microsoft Clarity on its public website. Microsoft Clarity was deployed as a Marketing Analytics solution to capture on‑site user behavior and provide behavioral dashboards for marketing and web teams.
Deployment uses the Microsoft Clarity tracking snippet embedded in site pages to enable session recordings, heatmaps, click and scroll analysis, and page-level engagement reporting, consistent with common Marketing Analytics capabilities. Operational scope is focused on marketing and web operations at Pacson, where Microsoft Clarity supports UX review, content optimization workflows, and centralized access to session and engagement data through the Microsoft Clarity dashboard.
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Pacson CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SpamTitan | Legacy | SpamTitan Gateway | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2017 | 2017 |
In 2017, Pacson deployed SpamTitan Gateway as its Secure Email Gateways (SEGs) solution. The manufacturing company with approximately 80 employees is using SpamTitan Gateway on their website to screen inbound messages from contact forms and external senders before delivery to corporate mailboxes. The implementation positions SpamTitan Gateway as an email ingress gateway processing webform traffic and SMTP flows, delivering quarantine and policy based acceptance to downstream mail systems.
The deployment leverages core Secure Email Gateways (SEGs) capabilities including spam filtering, malware and attachment scanning, URL inspection, policy enforcement, quarantine management, and reporting. Administrative controls are configured to route suspected messages to quarantine and to provide reporting for IT and compliance review, aligning email security with customer facing communications and internal business functions. The configuration reflects a compact gateway architecture appropriate for a small manufacturing firm, with gateway inspection applied at the website and corporate inbound mail path.
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IT Decision Makers and Key Stakeholders at Pacson
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Apps Being Evaluated by Pacson Executives
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