Las Vegas, 89123, NV,
United States
Pact-One Solutions Technographics
Pact-One Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pact-One Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Pact-One Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pact-One Solutions has purchased the following applications: ConnectWise ChatAssist for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2016, Automattic Jetpack CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pact-One Solutions is running and its propensity to invest more and deepen its relationship with Connectwise , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pact-One Solutions revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pact-One Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pact-One Solutions Tech Stack and Enterprise Applications
Pact-One Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connectwise | Legacy | ConnectWise ChatAssist | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Pact-One Solutions deployed ConnectWise ChatAssist on its public website. ConnectWise ChatAssist serves as the companys Chatbots and Conversational AI application to handle inbound web inquiries and capture prospect details. The deployment is scoped to the corporate website and supports frontline business functions including sales prospecting and customer support for the United States based professional services firm. The implementation uses an embedded web chat widget to engage visitors and route conversations to the appropriate channels.
Configuration and functional modules implemented with ConnectWise ChatAssist include conversational flow templates, lead capture and qualification forms, canned response libraries, and escalation paths to human agents via the ChatAssist administration interface. Operational ownership sits with client facing teams such as sales and support who manage conversation scripts and routing rules, while technical configuration and widget deployment are maintained by internal IT given the company size. The implementation emphasizes conversational automation, centralized chat management, and web engagement instrumentation through ConnectWise ChatAssist.
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Pact-One Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration, Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Pact-One Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Pact-One Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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Pact-One Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Pact-One Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Pact-One Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Pact-One Solutions Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2003 | 2003 |
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IT Decision Makers and Key Stakeholders at Pact-One Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Executive Vice President of Operations | VP | Finance | ||||
| Technical Director | Director | Operations | ||||
| CEO | CXO | Finance | ||||
| Staff Accountant | Manager | Finance |
Apps Being Evaluated by Pact-One Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||