Port Washington, 11050, NY,
United States
Palm Bay International Technographics
Palm Bay International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Palm Bay International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Palm Bay International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Palm Bay International has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Thomson Reuters 3E Financial Management for Legal Practice Management in 2011, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Palm Bay International is running and its propensity to invest more and deepen its relationship with Intuit , Thomson Reuters Elite , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Palm Bay International revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palm Bay International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Palm Bay International Tech Stack and Enterprise Applications
Palm Bay International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, Palm Bay International implemented Intuit Quickbooks Enterprise as its ERP Financial application to manage bookkeeping through the preparation of financial statements for several small affiliated companies. The implementation targeted the accounting function within the consumer packaged goods business, consolidating transaction recording and financial close activities into a single platform.
Intuit Quickbooks Enterprise was configured to standardize the chart of accounts, general ledger posting rules, accounts payable workflows, and accounts receivable invoicing, enabling end-to-end bookkeeping to trial balance and financial statement generation. Reporting templates for balance sheet and income statement production were established alongside period close procedures and role based access controls to support consistent statement preparation.
Operational scope centered on the finance and accounting teams for the affiliated entities, with the application serving as the primary ERP Financial record of account for each small company. Governance emphasized unified accounting policies, controlled user roles, and documented close checklists to ensure consistency across entities, and interfaces or integrations with other systems were not specified.
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Palm Bay International ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thomson Reuters Elite | Legacy | Thomson Reuters 3E Financial Management | Legal Practice Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Palm Bay International implemented Thomson Reuters 3E Financial Management from the Legal Practice Management category to support core finance and billing operations. The deployment centered on transaction processing and accounting controls within the company finance function using Thomson Reuters 3E Financial Management as the system of record for journal and billing activity.
Configuration and functional scope emphasized General Ledger activity and transactional billing workflows, teams prepared and entered Journal Entries, and the environment processed Direct Shipment billing, Inventory payables, and Customer Chargebacks. Modules and capabilities were focused on GL posting, billing generation and invoicing, accounts payable handling for inventory, and customer chargeback capture and settlement workflows.
The engagement included a formal write up of new Elite procedures for General Ledger, Billing, Payables and Customer Chargebacks, establishing standardized operating procedures and documented process flows for accounting and billing staff. Governance changes targeted procedure-driven controls and handoffs between billing and accounts payable, with the procedure documentation used to codify process ownership and operational responsibilities across finance and billing teams.
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Palm Bay International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Palm Bay International deployed Rocket.chat on its website. Palm Bay International implemented Rocket.chat as a Chatbots and Conversational AI solution to provide a web-based conversational interface for customer engagement and inbound inquiry handling.
The Rocket.chat installation is provisioned as an embedded website chat experience that exposes real-time messaging and automated conversational flows. Functional capabilities implemented align with Chatbots and Conversational AI patterns, including live agent handoff, bot-driven dialog orchestration, session persistence, and chat transcript logging to support customer service and ecommerce inquiry workflows.
Operational scope is focused on customer-facing web interactions, centralizing web chat as the primary conversational channel for Palm Bay International. Governance and operational controls are oriented toward conversational content management, template and script maintenance, user access controls, and routing rules typical of Chatbots and Conversational AI deployments supporting customer service teams.
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Palm Bay International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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Palm Bay International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Palm Bay International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Palm Bay International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Palm Bay International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CIO | CXO | Finance | ||||
| Senior VP Finance-CFO | VP | Finance | ||||
| Director of Operations | Director | Finance | ||||
| President | CXO | Finance |
Apps Being Evaluated by Palm Bay International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||