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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Pandora Media Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Help Desk Software Customer Support CRM n/a 2014 2014
In 2014, Pandora Media deployed Salesforce Help Desk Software on its website. Salesforce Help Desk Software is used by Pandora Media within the Customer Support function to provide web embedded case intake and a public help portal for listeners. The deployment uses Salesforce's cloud delivered SaaS model integrated into Pandora's help site to surface knowledge base content and support forms to end users. The implementation centralizes case management, ticket routing, knowledge base delivery, and agent console workflows typical for Customer Support platforms, enabling structured intake and triage of web originated issues. Operational ownership sits with Pandora Media's customer support organization, which manages case assignment and support workflows through the Salesforce Help Desk Software. Reporting and activity trails are retained in the application to support service operations and agent coordination.
Marketing Automation CRM 2018 2018

IT Decision Makers and Key Stakeholders at Pandora Media

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pandora Media Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pandora Media IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pandora Media digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pandora Media Technographics
Pandora Media is a Media organization based in United States, with around 2568 employees and annual revenues of $1.73 billion.
Pandora Media operates a diverse technology stack with applications such as Salesforce Help Desk Software, covering areas like Customer Support.
Pandora Media has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce.
Pandora Media recently adopted applications including Salesforce Marketing Cloud in 2018 and Salesforce Help Desk Software in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pandora Media’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pandora Media’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pandora Media technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.