Bellevue, 98004, WA,
United States
Paramount Hotels Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Paramount Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Paramount Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paramount Hotels has purchased the following applications: Intelity Guest Experience for Guest Management in 2022, Microsoft 365 for Collaboration in 2015, Google Tag Manager for Tag Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paramount Hotels is running and its propensity to invest more and deepen its relationship with Intelity , Oracle , Amadeus IT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paramount Hotels revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paramount Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intelity | Legacy | Intelity Guest Experience | Guest Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Paramount Hotels implemented Intelity Guest Experience. The Intelity Guest Experience deployment used the Guest Management solution to provide a branded guest app, mobile check-in, mobile key, in-room tablet capabilities and GEMS staff tools across Paramount Hotels properties in Seattle, Portland and Maui in the United States.
Configuration focused on core Guest Management modules, with the branded app driving guest communications and concierge services, mobile check-in and mobile key enabling contactless arrival and room access, and in-room tablet functionality delivering on-property information and service requests. GEMS staff tools were provisioned to centralize staff tasking and guest service workflows, aligning front desk and operations teams around digital request intake and fulfillment.
Operational coverage targeted guest experience and operations functions, with the solution embedded at the property level across multiple sites in the United States. Implementation emphasized on-property staff adoption, using the Intelity Guest Experience application to bridge guest-facing touchpoints and back-of-house task coordination without naming additional third party integrations.
Governance and process changes centered on standardizing digital guest workflows and staff response processes through Intelity platform features. The rollout was intended to improve guest convenience and digital access and to streamline guest interactions and staff workflows as described in the vendor announcement.
|
|
|
|
|
Hotel Property Management | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2024 | 2024 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||