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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Parentia Belgium Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2018 2018
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pexip Legacy Pexip Engage Customer Engagement CRM n/a 2020 2020
In 2020, Parentia Belgium implemented Pexip Engage to add web and phone appointment scheduling and callback capability for its child benefit public services, aligning the deployment with Customer Engagement objectives to maintain citizen access during the COVID-19 period. The engagement focused on rapid activation of customer-facing booking workflows to reduce in-branch density and preserve public safety. The implementation delivered core Customer Engagement capabilities including a customer booking portal for web scheduling, telephony scheduling with callback orchestration, and an agent scheduling console to manage appointments. Pexip Engage was configured to handle inbound appointment requests, schedule confirmations, and callback queuing, providing an integrated front-office appointment management workflow. Deployment was executed quickly, going live ten days after first contact, and the rollout was applied across Parentia Belgiums branch network and citizen service touchpoints to relieve physical queues. The deployment structure emphasized centralized configuration and fast operational onboarding for branch staff to start accepting scheduled appointments and callbacks. Operational outcomes cited by Parentia include 118 appointments processed in the first ten days after go live, improved access for citizens during COVID-19, and eased in-branch flow and safety for frontline staff and visitors. The case demonstrates how Pexip Engage can be used to instrument appointment orchestration and callback handling within public service customer engagement operations.
Customer Experience CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation, Customer Data Platform CRM 2021 2021
Partner Relationship Management CRM 2021 2021
Tag Management CRM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2025 2025
Content Delivery Network IaaS 2019 2019
Domain Name System (DNS) IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Parentia Belgium
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Parentia Belgium Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Parentia Belgium Technographics

Parentia Belgium is a Non Profit organization based in Belgium, with around 281 employees and annual revenues of $33.0 million.

Parentia Belgium operates a diverse technology stack with applications such as Microsoft 365, Sitecore CMS and Pexip Engage, covering areas like Collaboration, Web Content Management and Customer Engagement.

Parentia Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Sitecore and Pexip.

Parentia Belgium recently adopted applications including OneTrust Cookie Consent in 2025, DigitalOcean Spaces in 2025 and Hotjar in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Parentia Belgium’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Parentia Belgium’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Parentia Belgium technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.