New York, 11717, NY,
United States
Parkell Inc. Technographics
Parkell Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parkell Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Parkell Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parkell Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parkell Inc. is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parkell Inc. revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parkell Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parkell Inc. Tech Stack and Enterprise Applications
Parkell Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | Business Solution Partners | 2017 | 2017 |
In 2017, Parkell Inc. deployed Oracle NetSuite ERP as its ERP Financial platform. Business Solution Partners led the engagement and executed the migration of financial and transactional data from Microsoft Dynamics GP to Oracle NetSuite ERP, and BSP reported that the data migration from GP to NetSuite went as smoothly as can be expected.
The implementation configured core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, billing, cash management, and financial reporting to align with ERP Financial workflows. Configuration work included chart of accounts rationalization and role based controls to support centralized financial close and statutory reporting for the manufacturing business.
Integrations focused on importing historical transactions and opening balances from Microsoft Dynamics GP during cutover into Oracle NetSuite ERP, preserving transactional continuity for accounting and order to cash processes. The deployment leveraged NetSuite cloud delivered architecture to consolidate ledgers into a single instance SaaS model and establish a single source of truth for financial records.
Governance and rollout were managed by Business Solution Partners, who provided implementation services for configuration, data migration, and operational training, and who coordinated a phased adoption across finance, accounting, and order to cash functions. Process standardization and documented controls were instituted to align finance workflows with the new Oracle NetSuite ERP environment.
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Parkell Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Parkell Inc. implemented LivePerson Conversational Cloud on its website. The LivePerson Conversational Cloud deployment provides Chatbots and Conversational AI capabilities to drive customer engagement on Parkell's online storefront and support channels.
The implementation centered on embedding the LivePerson Conversational Cloud web chat widget and configuring conversational flows to address product inquiries and ordering questions. Configuration work aligned with common Chatbots and Conversational AI modules, including natural language understanding for intent detection, scripted bot responses, conversation orchestration for multi-turn dialogs, and escalation pathways to live agents.
Operational coverage emphasized customer service and e-commerce touchpoints on the Parkell website serving the United States, with internal support and marketing stakeholders owning conversational content and escalation rules. The LivePerson Conversational Cloud instance was instrumented to retain transcripts and conversational metadata for governance and iterative refinement of dialog flows.
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Parkell Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Parkell Inc. provisioned Microsoft 365 as its primary Collaboration platform. The deployment is observable on the company website and reflects a cloud hosted Microsoft 365 tenant configured for organizational collaboration.
Microsoft 365 was configured to provide enterprise email, persistent team communication, and document management, leveraging Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business as standard functional modules common to Collaboration implementations. Configuration work included user provisioning for the organizations roughly 100 employees, role based administrative assignments, and implementation of baseline security and compliance controls aligned with Microsoft 365 capabilities.
Operational coverage targeted companywide business functions including internal communications, document lifecycle management, and collaborative workflows across manufacturing and corporate teams. Governance centered on centralized tenant administration, group based access policies, and content sharing controls to manage internal and external collaboration within the Microsoft 365 Collaboration environment.
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Parkell Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Parkell Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2015 | 2015 |
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Parkell Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Parkell Inc.
Apps Being Evaluated by Parkell Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||