Rosh Ha'Ayin, 48103,
Israel
Partner Communications Company Technographics
Partner Communications Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Partner Communications Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2637 Partner Communications Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Partner Communications Company has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013, Mavenir Cloud-Native IMS for PBX, VoiP and Phone Systems in 2024, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Partner Communications Company is running and its propensity to invest more and deepen its relationship with LivePerson , Mavenir , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Partner Communications Company revenues, which have grown to $932.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Partner Communications Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Partner Communications Company Tech Stack and Enterprise Applications
Partner Communications Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Partner Communications Company deployed LivePerson Conversational Cloud on their website to deliver Chatbots and Conversational AI for customer engagement and digital support. The implementation centers on web-embedded conversational channels that connect site visitors to automated conversational flows and on demand agent handoff.
Configuration emphasizes core conversational capabilities typical of the Chatbots and Conversational AI category, including intent classification, dialog orchestration, bot and agent routing, and conversational analytics. LivePerson Conversational Cloud was configured to manage scripted bot flows and escalation paths, and to support campaign driven proactive messaging tied to web sessions.
The deployment architecture is cloud delivered and focused on site integration, with the LivePerson Conversational Cloud instance embedded into Partner Communications Company web properties to serve digital customer service and marketing touchpoints. Operational ownership spans digital experience and customer care teams, aligning conversation content, bot configuration, and agent routing to web contact patterns.
Governance adopted a cross functional model for conversation design and rollout, with staged page level activation and iterative updates to bot scripts and response rules. Partner Communications Company LivePerson Conversational Cloud Chatbots and Conversational AI supports ongoing operational workflows for triage, escalation, and conversational content governance across customer service and digital channels.
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Partner Communications Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mavenir | Legacy | Mavenir Cloud-Native IMS | PBX, VoiP and Phone Systems | Collaboration | n/a | 2024 | 2024 |
In 2024 Partner Communications Company implemented Mavenir Cloud-Native IMS within the PBX, VoiP and Phone Systems category to extend in-building and enterprise voice and data coverage across its mobile network. The deployment is centered on Mavenir’s compact C60 small cell hardware paired with cloud-hosted virtualized network functions, providing a cloud-native session and media plane consistent with IMS architectures.
The implementation includes Mavenir Cloud-Native IMS alongside C60 small cell elements and virtualized security, management, and gateway applications. The C60 small cells are configured for simple two-step plug and play installation, each supporting up to 16 mobile devices concurrently and delivering up to 150Mbps downlink and 50Mbps uplink, while the virtualized gateway and management functions run in low-cost third-party data centers or cloud-hosted platforms.
Integration and operational coverage focus on in-building and enterprise 4G mobile coverage on the Partner network, with the IMS and small cell combination enabling SIP-based session control and centralized management typical of PBX, VoiP and Phone Systems implementations. The solution is positioned to support industry use cases including manufacturing, healthcare, retail, hospitality, aviation, maritime, and first responder applications, leveraging carrier grade automation and scalability of the deployed components.
Rollout governance emphasized an accelerated deployment model executed by Partner Communications using the two-step plug and play process for indoor sites, enabling immediate strengthening of 4G signal in problem areas. The stated outcome is a complementary in-building coverage capability that provides a fast and stable connection for subscribers, achieved through the combined C60 small cell footprint and Mavenir Cloud-Native IMS stack.
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Partner Communications Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Partner Communications Company deployed Hotjar on its public website to capture behavioral analytics and qualitative user feedback. The deployment of Hotjar supports the company's Customer Experience initiatives by instrumenting page-level interactions and user feedback across the corporate web presence.
Implementation was executed by embedding the Hotjar JavaScript snippet into site pages to enable heatmaps, session recordings, conversion funnels, and on-site feedback polls, with captured data consumed by product, UX, and digital marketing teams for experience analysis. Governance for the Hotjar deployment aligns with common web analytics practice, including client-side consent controls and data retention configurations typical for Customer Experience tools, and the Hotjar implementation is scoped to Partner Communications Company web properties for behavioral and feedback instrumentation.
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Partner Communications Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Partner Communications Company
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Partner Communications Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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